在印度喀拉拉邦，設有游泳池的飯店

Had a wonderful stay. Swimming pool and breakfast buffet was excellent.

This place is nestled in the bylanes of fort kochi. I love the fact that they have painstakingly restored an old heritage building. I appreciate the efforts and thoughts behind it. However, other areas fall short behind by miles. I got a viceroy room with an unclean balcony with no chairs to sit over. Dysfunctional phone and television set was never fixed. Overall the room was clean and good. However, catering seems to be amiss, organizing the buffet spread with right accompaniments matters. Who would serve fried rice with curd!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

Fantastic experience. Fabulous food and modestly priced, friendly staff. Rooms and exterior of the property, although great, could be so much better with a coat of paint and minor plumbing issues resolved in addition to removing stains from the outdoor cushions. Would definitely recommend this hotel. Great location. We also hired the houseboat and that was the highlight of our trip. Food provided was fit for a king and we had our own personal chef with 3 other people waiting on us! A must do for all guests.

O by Tamara Hotel的評論 評分:3.5/5星級 O by Tamara 提供了兩種體驗的故事:設施獲得4星的堅實,而服務標準徘徊在3星左右 - 創造了一個有趣的對比,管理層應該解決。 好:酒店的設施真的非常優秀,非常值得一去。基礎設施和設施體現了周到的設計和優質的投資。 挑戰:不幸的是,服務執行與設施標準不符。在我們入住期間,我們發現自己多次重複請求 - 無論是在餐廳還是與一般酒店工作人員。早餐服務特別有趣,意想不到:工作人員展示了我稱之爲“布朗運動熱情好客”的許多精力充沛的運動,但並不總是朝着生產方向發展。物品經常被遺忘,後續工作比預期的更頻繁。 關於:我們要求延遲退房至下午1:00,前台只批准了30-minute延期,但我們的賬單反映了2-hour延遲退房,這種差異需要管理層立即關注。 建議:酒店將受益於全面的員工再培訓,以保持服務質量與優良設施一致。此外,客房和公共區域可以使用翻新來保持整體標準。 底線:設施使這家酒店值得考慮,但管理團隊需要投資於服務培訓和運營一致性。通過這些改進,O by Tamara很容易成爲傑出的物業。 我仍然希望管理層能迅速解決這些問題。 就這樣!

這家旅館和熱情周到的員工給我們留下了非常美好的印象。我和先生於2024年6月7日至11日入住。從入住到退房，我們都受到了飯店員工的悉心照料。 Afsal是一位非常棒的員工，他風趣幽默、健談體貼。 Devika（我最喜歡的美女Kutty）和Amuritha也同樣如此，他們非常細心地為我們準備了食物，考慮到我們是素食主義者，他們還提供了多種素食選擇。 廚師***n是個非常棒又體貼的人。他認真傾聽了我們的故事。由於我先生剛完成了24天的阿育吠陀療程，他需要持續服用藥物和需要提前熬製一段時間的藥酒（kashyam）。 ***n廚師和Mahesh都幫忙處理了這些事宜，並將藥物送到我們的房間。多虧了***n廚師的主動，我先生才能堅持服用藥物。他們都非常熱情好客，讓我們感覺賓至如歸。 客房服務非常棒，從提供生活必需品到飲用水，再到更換損壞的保險箱，都無可挑剔。六樓的客房服務員（我記不清他的名字了，但他身材苗條，一頭捲髮，個性非常和藹可親）服務周到，滿足了我們所有的需求。 我先生感覺自己彷彿置身仙境，就像童話裡的聖女貞德一樣，只要你開口，他們就會滿足你的需求。服務非常及時，而且令人滿意。 最後，我要祝賀希爾頓花園酒店的管理層，感謝他們對團隊和員工的精心培養，以及不斷提升客戶服務水平，力求達到卓越標準。 祝福包括前台、保全和警衛在內的所有員工一切順利，在這個以客戶為中心的美好環境中工作愉快。

我們在Kovalam這個酒店住了一個星期。首先,我們得到的房間很好,有一個體面的陽台,可以俯酒店前面,空調和熱水工作得很好。它真的靠近一個美妙的海灘,一些小商店和當地美食節,只有一小段步行距離安靜的海灘和景點,你可以享受。 物業本身有很多工作要做,所以我可以理解他們正在準備一個主要的旅遊季節,可能會變得更好。游泳池很乾燥,我希望我能享受一些游泳池時間,但這並沒有發生。也許由於旅遊季節低,餐廳的菜餚選擇有限,但食物很好。工作人員非常甜美,很好,但酒店可以用客房清潔進行更徹底的升級,例如及時提供新鮮毛巾等。否則,酒店不錯,但我和家人覺得,對於我們支付的價格,我們可以得到更多的價格。儘管如此,這是一個不錯和體面的酒店,我不會保持很高的期望。位置好,員工甜美,肯定能拿到10/10。 這不是直接或消極地反映酒店管理層或工作人員,但如果他們爲他們得到的一些大型旅遊團體制定地面規則,特別是古吉拉特邦旅遊團體,那就太好了,提醒他們保持物業的平靜和安靜。再次,它更多的是關於旅遊行爲,而不是酒店本身的任何東西。

We really enjoyed our time in Forte Kochi. We checked in at 1am and the staff incharge allowed us to go straight to our room and do the check in process there which we highly appreciated. The breakfast options were not extensive but of great quality. The late afternoon snacks were great as well.

All the service staffs including housekeeping and bellhops etc were found to be happy in serving the quests. Special thanks to Mr Lijo for having a chat either me and also thanks for making my stay at Flora hotel a very satisfying stay even though it was only a night. I will come back to this hotel and also recommend my friends too. 👍🏽