在印度喀拉拉邦，設有游泳池的飯店

這是這家酒店和有禮貌的工作人員的美妙和驚人的體驗。我和丈夫於2024年6月07日至6月11日入住。從入住到退房,我們都被驚人的工作人員完全照顧。 Afsal是一個充滿智慧、健談和關懷的工作人員,與Devika(我最喜歡的美麗庫蒂)和Amuritha一起 - 他們真的照顧我們的食物和素食 - 他們爲素食提供了選擇。 廚師Arun是一個很棒和關懷的人。他聽了我們的故事,當我丈夫剛剛完成24天或Ayruveda治療時,他必須繼續服用藥物和kashyam,需要在一段時間內釀造。廚師Aurn照顧了這一點,馬赫什也管理了這一點,並將此送到我們的房間。由於廚師Aurn的主動性,我丈夫沒有失敗地暗示了他的藥物。他們都熱情好客,真的讓我們有賓至如歸的感覺。 客房服務從提供必需品到水和更換被寵壞的保險箱都很棒。6樓的客房服務(我記不清他的名字,但他苗條,捲曲的頭髮和非常愉快的個性)非常棒,照顧我們的需求。 我丈夫覺得他在仙境裏,作爲燈裏的珍妮,你要求什麼,你的需求得到了滿足,他們非常及時和充實。 最後但並非最不重要的是,我要祝賀希爾頓花園的管理,以精心培養您的團隊和員工,並加強客戶服務,以實現客戶的卓越。 我祝願包括前台工作人員、保安和警衛在內的每個人在這個以客戶爲導向的夢幻環境中工作愉快。

我在這家酒店度過了美好的時光。工作人員非常友好和細心,確保了順利舒適的體驗。房間和公共區域的清潔無可挑剔,爲一個愉快和衛生的環境。所提供的服務是一流的,有效地滿足我的所有需求。總的來說,這是一次很棒的體驗,我強烈推薦這家酒店給任何尋求舒適和管理良好的住宿的人。

I recently stayed at Grand hyatt kochi and it was a fantastic experience! The room was spacious, clean, and comfortable, with the added bonus of terrace access, which provided beautiful views and a relaxing atmosphere. It was the perfect place to unwind after a long day. The food at the hotel was another highlight—delicious, well-prepared, and served promptly. Whether it was breakfast or dinner, every meal was a treat. Overall, a great place to stay, and I highly recommend it for anyone looking for a combination of comfort, great food, good service and a lovely outdoor space!

無與倫比的工作人員!每個人都很愉快和善良。對於有孩子的家庭來說,這是很棒的,因爲那裏有活動和充足的娛樂空間。工作人員做得很好清潔,但溼度會產生黴味。也許酒店可以處理一些事情。機場接送應該是免費的(雖然不是)。我們會回去,因爲熱情的工作人員和氛圍。

房間裏的客房服務達不到標準,我們非常失望。淋浴凝膠和組織沒有更換,淋浴區堵塞了...儘管抱怨它沒有固定。 茶壺沒有在迷你酒吧補充。 一般客房清潔不符合泰姬陵的標準,我們已經習慣了!

不受歡迎! 在入住時,忘記歡迎和歡迎飲料,我們得到了一個城市景觀房,而我們預訂了游泳池景觀(更好的景色和更多的價格)房間。(大約15,000盧比/每晚150美元) 我們被安排上下兩次檢查不同的房間。前台的工作人員盡了最大的努力提供價格較低的房間,並提供休息室的額外好處。 只有當我們放下腳,我們才得到我們支付的房間,我們只在等待1個小時後才支付。我們終於在下午6:00入住。 我從來不理解不分配支付的房間背後的邏輯。 千萬不要在季節(聖誕假期)預訂這家酒店,這個季節非常混亂。 客房服務很好。房間很乾淨。 客房享有泳池美景。 我們和他們預訂了新年池畔派對,絕對讓人失望。糟糕的音樂和平均食物和低於平均飲料選擇。 亮點是早餐,工作人員彬彬有禮。 如果你有好的交易,就呆在這裏。

Leela, Kovalam是一家令人驚歎的酒店,我11歲的兒子和我強烈推薦!它位於俯阿拉伯海的懸崖上。我們升級爲Club Room,爲您提供前往The Cafe餐廳、供應Club會員免費早餐7-10:30am和High Tea5-6pm的餐廳以及額外La Cart可收費午餐和晚餐。俱樂部客房非常出色,設有一個陽台,配有桌子和椅子,俯阿拉伯海,特大牀,牀墊和牀上用品非常舒適,淋浴,水槽和廁所都很棒,配備了所有的洗浴用品。房間打掃得很好,食物很棒。我們在這裏安全地吃了一切,沒有胃不舒服,工作人員很棒!我們會很高興回來的!

I was weary about booking as the website photos looked quite tired. All of the photos are really old - it was an amazing stay and so much better than I expected. I enjoyed the complementary pottery making and the tea cart in the afternoons. The food à la carte was absolutely delicious. I avoided the buffet a bit as I do in all hotels. The pool is clean and there is excellent service, with staff helping you with towels, umbrellas, and drinks. The rooms are really pretty. Good air con. The gym is good and has air con although the air con is not as powerful as in the bedrooms. The gym has two treadmills, a static bike, basic leg press, weight rack and bench, and some of the arm/shoulder machines too. There were only a few downsides. 1) The beach that it backs onto is actually quite gross (there was nappy in the sand and gunk that looked like sewage), but it’s easy to avoid this. 2) The beach has a real drop from the sand into sea so it’s not very safe to swim in unless you want to be smacked against the bank. These two things don’t matter though as the hotel is lovely and there is enough to do that you don’t need to go on the beach. 3) I booked 2 nights in one booking and 1 night in another booking. I asked when I booked the single, third night, whether I can keep the same room. They said they’d let me know at check in.  They didn’t let me know at check in. They said they’d tell me on the second day in the day, but nothing. I kept asking at reception and I called them on the phone twice, and they kept saying they’d call me back. It was 9.30pm on the night before I’d have to move rooms before they told me I could stay. I’m not really sure why it took so long or they messed me around on this as 3 of my exact rooms were available on the website for those nights, so by that logic it would not have been a problem!

客戶推薦的，離展會一千米，方便，設施總體不錯............................

超值。工作人員非常友好和高效。找不到任何錯誤。