在英國沃里克郡，設有游泳池的飯店

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

這家飯店的地理位置和氛圍都堪稱一流，我強烈推薦。景色美得令人窒息，飯店內的水療中心和室內游泳池更是為入住體驗增添了一份愜意。 唯一的缺點是飯店未能應要求提供牙刷。除此之外，其他一切都超出了我的預期。

飯店房間很棒，大小適中。地理位置絕佳，步行即可到達埃文河畔斯特拉特福市中心，靠近所有劇院，一定會再次入住，並推薦給親朋好友。

Our second return to the forest of Arden (1st after change of ownership). It remains a very good hotel with suitably premium rooms, a lovely setting and high quality food and drink options. I would say that the rooms on the upper floor in the late May heatwave were unpleasantly warm at night even with open windows and the provided fan on and we fed this back to hotel staff at the end of the stay. The pool and cold showers can mitigate this somewhat. We still enjoyed our stay very much and it is a good base for events at the NEC even if one does not golf.

位置優越,場地優美停車很難找到。  房間乾淨整潔,牀挺不錯的,天氣很暖和,房間裏雖然有風扇,熱氣窒息,好熱!所謂的“空調”沒用!  室內游泳池大小不錯,但大樓裏太熱了,呼吸困難!!(打開門讓氧氣進來!) 晚餐很好,第二天早上的早餐也很好。  對於平庸的住宿來說,相當昂貴。  可愛的工作人員貫穿。

What a wonderful place, everything you could want for a British country house getaway. The staff are wonderful across the board, food was excellent and the suite was cosy and well-appointed. I would just add that for a hotel of this calibre I would expect to have a well-appointed gym, but it didn’t take away from the great trip,

令人愉快的酒店,有親切周到的工作人員。對我們來說,這有點驚喜,因爲我們只是在長途旅行中尋找中途停留。我們一定會回來的。

酒店地點很好是在郊區的一個高爾夫球場,離公路都很近但是必須要開車。唯一可以投訴的地方就是早餐真的做得很爛別的都挺好的