發布於 2024 年 6 月 24 日
訪客用戶
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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每晚起價:MXN2,578
發布於 2024 年 1 月 19 日
The.snacking.gypsy
我在這裏度過了一個絕對愉快的住宿。房間一塵不染,房間裏提供咖啡機,浴袍,房間拖鞋,吹風機。有基本的洗浴用品,你可以要求洗漱用具或剃鬚用具。
客房內用餐菜單價格很好,但不是一整天,所以請與前台覈實。
酒店周圍有很多事情要做,也有充足的停車場。
室內泳池加熱,可使用到8PM,早餐從7-10AM開始,很可愛的傳播。
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每晚起價:MXN1,233
發布於 2025 年 5 月 16 日|標準房
訪客用戶
飯店房間很棒,大小適中。地理位置絕佳,步行即可到達埃文河畔斯特拉特福市中心,靠近所有劇院,一定會再次入住,並推薦給親朋好友。
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每晚起價:MXN1,324
發布於 2026 年 2 月 15 日
訪客用戶
半食宿非常愉快的夜晚。食物很好,有套餐,但選擇。
游泳池有點陳舊,但一切都很乾淨。
浴室需要更換淋浴頭,它在牆的半邊。
臥室非常乾淨,毛巾和牀上用品完美無瑕。
早餐很好,直到我起牀拿點食物回來發現桌子清理了,一個男人不是我丈夫要坐下,我們在桌子上喝了滿杯茶,oj。走了。永遠的主意,很有趣!!
如果在該地區,還會再來的!
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每晚起價:MXN1,452
發布於 2025 年 7 月 27 日
訪客用戶
位置優越,場地優美停車很難找到。
房間乾淨整潔,牀挺不錯的,天氣很暖和,房間裏雖然有風扇,熱氣窒息,好熱!所謂的“空調”沒用!
室內游泳池大小不錯,但大樓裏太熱了,呼吸困難!!(打開門讓氧氣進來!)
晚餐很好,第二天早上的早餐也很好。
對於平庸的住宿來說,相當昂貴。
可愛的工作人員貫穿。
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每晚起價:MXN1,400
發布於 2025 年 2 月 25 日
訪客用戶
令人愉快的酒店,有親切周到的工作人員。對我們來說,這有點驚喜,因爲我們只是在長途旅行中尋找中途停留。我們一定會回來的。
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每晚起價:MXN3,869
發布於 2020 年 1 月 16 日
訪客
酒店地點很好是在郊區的一個高爾夫球場,離公路都很近但是必須要開車。唯一可以投訴的地方就是早餐真的做得很爛別的都挺好的
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每晚起價:MXN2,077