在英國多塞特，設有游泳池的飯店

我們在皇家巴斯酒店度過了美好的時光!位置絕對令人難以置信 - 就在海邊,步行一小段路即可到達市中心,非常適合探索伯恩茅斯。工作人員都非常友好和熱情,我整個住宿期間。我特別想在接待處提到東帝汶,他非常友善和樂於助人!整體服務非常出色,肯定會推薦這家酒店,期待回來!

一切都很乾淨,非常好的Ans會去那裏Agian它做了1天的工作,我對住宿感到滿意,唯一可以改進的是沒有充電器整體我必須有一個插頭

不錯的酒店，但缺乏對細節的關注。 😬 早餐食物很一般，幾乎沒有新鮮水果（蘋果和熟透的香蕉），蔬菜選擇也不多，但工作人員很可愛（比接待處的人更熱情好客），廚師每天都很忙，但一直對周圍的所有客人微笑，這是開始新一天的好方式，謝謝！ :) 水療區很可愛，非常適合陰沉的日子！ :) 房間還可以，沒有窗戶可以打開，所以沒有新鮮空氣。水溫相當低，無法真正享受淋浴。

Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint. Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful! Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room … The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.

這是我們第二次訪問這家酒店,不幸的是,我們兩次都有相同的體驗。酒店本身很可愛,設施很棒。房間很可愛,牀很大,非常舒適。毛絨,豪華毛巾。泳池區和泳池很可愛,感覺像在炎熱的一天在國外。雖然這是爲太陽躺椅而戰。然而,工作人員完全失望了。酒吧工作人員的態度令人震驚,每次都給我們喝飲料,這給他們帶來了不便。我們在老哈里巖吃了一頓烤晚餐 - 工作人員在那裏好多了,v包容,雖然我相信這是一家單獨的公司到酒店,它顯示。牛肉在部分方面很艱難,但仍然很好。豬肉很可愛。預訂時,早餐收費22英鎊,但在酒店是15英鎊,所以不要落入那個陷阱。工作人員不知道他們在做什麼。他們首先無法正確獲得我們的飲料訂單,然後他們把我們的簡單早餐訂單搞砸了。我們中的一些人幾乎在其他人甚至吃完早餐之前就吃完了。早餐本身很小,我們也只給了半個菇??對於22英鎊/15英鎊,我至少希望有一個完整的菇... 然後他們不知道如何使用卡機。  在我們離開之前,我們使用了水療中心,小但不錯。桑拿關閉了,游泳池很冷。熱浴缸也不是很暖和。  總的來說,這不是一個偉大的體驗,我們不會返回。爲極差的服務支付260英鎊的最低房間是犯罪。

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

很棒的體驗，可愛的房間和這裡的員工！房間又大又舒服，地點絕佳，看風景！

我們只是想要一個可靠、熱情、安全、乾淨的基地，而且價格實惠，我們在拉古娜酒店得到了滿足。這裡沒有多餘的裝飾，例如房間裡沒有冰箱，也沒有前衛的裝飾，也沒有額外的盥洗用品……但這正是我們不需要的！房間很簡單，但一塵不染，配備了您度過美好夜晚所需的一切必需品；兩張新舖的床、一間帶熱水淋浴的非套房、雙人毛巾和法蘭絨浴巾、一台帶遙控器的電視、無線網絡、茶具和一扇有 24 小時保安的可上鎖的門。熱情好客的主人友好而高效，我們非常有信心我們選擇了符合我們預算的完美住宿。我們步行即可到達海灘和城鎮，步行幾分鐘即可到達便利的深夜商店。這次我們沒有體驗其他設施，例如游泳池、遊戲室或酒吧/娛樂場所，但知道可以選擇這些設施還是不錯的。感謝拉古娜讓我們的旅行如此愉快；我們計劃將來再來。

很棒的住宿! 唯一的問題是馬桶沖水/水箱,這是大樓內常見的問題。我們被迅速轉移到另一個可愛的房間。不是工作人員的錯。值得爲高級房間支付額外費用。當我們下次訪問伯恩茅斯的家人時,我們會毫不猶豫地重新預訂。 謝謝

我們住了2晚,含早餐;位置乾淨,靠近海灘和火車站,晚上有娛樂。 唯一的問題是我們不幸與室友有問題要解決的人鄰里,導致爭吵,砰砰的門,大聲的音樂幾乎整晚...