在英國柴郡，設有游泳池的飯店

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

酒店本身很乾淨,很可愛。工作人員非常愉快,樂於助人。 我們唯一的問題是枕頭很硬,不舒服,第一個晚上很難入睡,但接待員設法給我們弄了一些軟一點的,這稍微好一點。

這家旅館太棒了🏨，員工也棒極了，他們竭盡全力滿足您的所有需求。我不明白為什麼有人要對這家酒店發表負面評論，還要拍下他們在房間裡發現的任何瑕疵。這是一家歷史悠久的飯店，雙人房每晚僅需41英鎊。這些抱怨的人真是太沒品了，別再像個無底洞一樣到處拍照了，醒醒吧，說到底，這只是一張用來睡覺的床而已。如果您想要像勞瑞藝術中心那樣的體驗，那就去付勞瑞藝術中心的價格。這家飯店的泳池也比麗笙飯店好，而且就在機場旁邊，如果您要去度假，這裡是理想之選。即使您只是去曼徹斯特市區，公共交通（火車、巴士）也很方便。從清潔工、酒吧服務員到經理，所有員工都非常出色。酒吧和餐飲的價格也很合理，他們也接待家庭和寵物等等。所以，🙏請停止抱怨，好好享受您的假期吧！五星級好評🌟一路感謝大家，我一定會再回來的！ 克里斯蒂娜·愛爾蘭🇮🇪 瘋狂🤪 女士❤️ 😍 💖 ❣️ 💕 💘

We stayed in Crewe Hall and Spa for 3 nights. The hotel was grand and the ground well maintained. Facilities were also excellent which makes a good relaxing stay. Breakfast and the bar was superb. Spa treatments excellent! What set apart the hotel are the staff. They were friendly, always smile. It definitely made our stay better. Would I recommend and stay again? Absolutely. 10/10.

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

辦理入住手續快捷方便，儘管沒有提供有關酒店的任何信息，例如游泳池開放時間，但晚餐可能會很忙，因為有幾個旅遊團預訂了房間。 房間乾淨整潔，雖然預訂了 2 人，但酒店有一張漂亮的手寫便條，歡迎我們入住，旁邊還有 1 包消化餅乾。浴室裡有 2 個大型洗髮精和沐浴露分配器，但洗髮精是空的，而且這種情況只在房間裡發現過一次。由於那天英國罕見的陽光，房間內有空調，這點很值得讚賞，但不幸的是，空調運行時噪音很大，所以需要在夜間關閉。床很舒服，可以選擇從前台訂購不需要的額外枕頭。退房很快很方便，工作人員也盡力幫助我們回答有關當地公車路線的問題，以幫助我們繼續旅程，但不幸的是他們不具備這方面的當地知識。

位置好。真的很不錯的飯店。可自助入住。游泳池很棒。 以這種飯店來說，早餐有點令人失望。只是基本的英式早餐。沒有新鮮蔬菜和起司的選擇。

Fantastic location in the heart of Chester. The room also had an iron and ironing board which was a godsend as we were travelling to a number of locations and living out of the suitcase 😳

從開始到結束都令人難以置信。預訂系統有點混亂,但在幾分鐘內排序。不能再照顧好!超值,工作人員走額外的一英里使我們的1晚住宿如此愉快,孩子們不想回家!

當我使用游泳池時,它幾乎是空的。我喜歡它開放到晚上9點,因爲它意味着我可以在漫長的一天後游泳。 房間很大很寬敞。唯一的缺點是淋浴不是很好,沒有太多的電源,水太熱了。可以有空調甚至風扇,因爲晚上很熱。 否則,這是一個愉快的住宿