在西班牙加那利群島，設有游泳池的飯店

總體超預期的

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

Best 4 star hotel!! Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel. The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room. We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal. The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy. It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel. If there’s anything to complain about, I would say the steam room wasn’t working during my stay!

我們有一個不錯的乾淨公寓,非常寬敞。牀真的很好,很軟,我們像嬰兒一樣睡。浴室沒什麼特別的,但乾淨是最重要的。早餐有點貴。(8,-2小橙汁)。工作人員很友好。我們本來想呆更長的時間,但不幸的是,它已經訂滿了。唯一的缺點是100,-borg必須用信用卡支付,因爲我們沒有信用卡,但無論如何我們得到了公寓。我推薦這個地方給其他人,如果他們想在沒有遊客的尖叫聲的情況下放鬆。 如果你讀這篇文章是旅遊,請保持這個美麗的島嶼乾淨,並表現出你的尊重。(我們走來走去,帶着一個空袋子沿着道路撿垃圾)

酒店靠近海邊，風景很好，自帶泳池可以每天游泳，我去的時候是12月底，室外泳池有加熱功能，研究可以暢遊

Very easy to check in, hotel facilities are very clean and friendly service

可愛的酒店,位置很好。現代,聖誕節裝飾精美。禮貌的工作人員,早餐和晚餐的好選擇。聖誕晚餐是這個世界之外的東西(去過很多酒店,但現在聖誕節晚餐很難匹配)。不確定是否總是這樣,但我們是在假期的第一部分(43&47)中最小的,後來其他一些年輕人加入了我們。平均年齡60歲😁這家酒店不面向孩子但對我們來說很完美沒有尖叫和喊叫,我們的女孩在游泳池裏玩得很開心 她自己和表弟🤣 一開始想訂春酒店比塔科拉,但現在覺得我做了一個極好的選擇。也就是說,下次可能只是因爲Bitacora提供的全包服務而嘗試一下。這是一個不錯的安靜住宿,所以如果你期望像土耳其,游泳池周圍的eith音樂,兒童迪斯科舞廳和表演,這家酒店不適合你。我們是半食宿,4天我們在泳池酒吧吃飯,從來沒有失望。良好的食物和合理的價格。我們沒有預訂UP選項,因爲我們和孩子們在一起(這是18歲以上),但如果我從來沒有來過他們我會嘗試! 贊成: 位置很好 現代酒店 加熱游泳池(輪椅友好) 食物和服務都很好 反對意見: 房間沒有洗髮水!對我來說是第一🙈 池裏的瓷磚(摩賽克)需要更換,女兒大概從池底鋸裏填了一半承運人袋🤣 總而言之,完美的住宿,相信我,我很挑剔。這是我推薦給朋友和家人的酒店之一

住宿條件非常好，寬敞又乾淨。就這個價格來說，絕對物超所值！我看到很多負評警告大家不要選擇這家，但我不太明白為什麼。對我來說，體驗很棒，沒有任何問題。如果你預算有限，我強烈推薦這家！

房間設施超級齊全，服務一流。強烈推薦的住宿。我從未見過設施如此齊全的公寓，它擁有您所需的一切，甚至更多，讓您享受完美的住宿。我一定會回來的。非常感謝整個團隊的友善對待。

美麗的度假村,時尚和放鬆。我有一個前泳池房,除了他們沒有大號牀或特大號牀臥室外,非常完美。 睡得很不好,2張單人牀(連連連在一起)和枕頭都不舒服。 希望他們能投資舒適,我一定會回來的。