Excellent location for the town centre and plenty of parking, we booked parking through yourparkingspace.com and left the car there for the duration of our holiday from Birmingham airport. Rooms are air conditioned, very spacious and clean. Lovely bathroom.
Stay was fine rooms were clean and had everything we needed. Great location for Birmingham Airport. But after I checked out I received notification from my bank to say they had charged me for the room on my bank card without my permission. I had already paid for the room in full via a third party prior to my arrival and the lady on reception confirmed this when I arrived! I have spoken and emailed numerous times and 5 days on I have still not received my refund from them. The hotel are blaming the third party! Very unhappy that I am having to chase them for an unauthorised charge to my bank account!!