宜必思伯明翰機場飯店 - NEC 店

airport hotel 200 meters from terminal so that is really good, breakfast is OK and the IBIS restaurant is good but basic, with plastic chairs and small tables. Hygiene could be better, the air vent in the bathroom was super dirty, beds are good, and the rooms have a desk with a chair so you can check up on your emails, rooms are also quiet, no aeroplane noises or anything

Hotel located near the Birmingham airport NEC departure hall, within walking distance, very convenient

Very convenient for early morning fl8ghts to stay overnight in a comfortable bed with clean modern facilities. Loved the bathroom! Greeted nicely. The restaurant served tasty basics meals. Both bar and coffee drinks. Didn't like the removal of menus and oth8er table items whilst I was eating. I know I was a late customer. But please, after a long travelling day, I just needed some relaxing enjoyment of dinner and coffee.

A word of caution. My issue was resolved favourably but my advice is to check the reservation and ask the questions. The ibis Birmingham Airport has 2 levels of accommodation at the same location. I booked and paid for the Ibis through Trip. On arrival I was told the Trip had made my reservation in Ibis Budget. The concierge told me me there was nothing he could do. I would have to take it up with the booking agent, Trip. I accepted the room ( I have stayed here before in ibis Budget, I knew what to expect. Perfectly adequate for an early morning departure.) My disappointment was that I had booked and paid for the higher end accommodation on this occasion. Needless to say, I contacted customer support services and after sometime and various explanations and photographs, my issue was understood. I chose to accept the compensation offered.

Excellent service as always. Check-in was smooth, and we were able to access our room straight away. The room was clean and tidy, with tea and coffee facilities. The bathroom was a good side, with an excellent shower.