在沙特阿拉伯麥加省，設有停車場的飯店

2 night stay for our first time at this hotel. So let's start with check-in. Not great. Just 2 members of staff, who didn't seem to be working particularly quickly through guests who were queuing up. Took about 25mins wait, which is not what you want. The room itself, a junior suite, with one king bed and one separate seating area, was by and by clean, but this may just be down to the fact it is not regularly booked, so underused and not worn out as much. The fixtures and fittings definitely could do with some refurbishment and upgrades. Mattress had no give and felt like a plank of wood, and the pillows were similar. The sofa was uncomfortable and sagged, as were the 2 small chairs, no cushions also. The curtains in both the seating room and the bedroom were on a pulley system which refused to budge and we're half open and couldn't be moved. Another fault we had to call down for was the actual wall/ceiling area on top of the main room door. The door would not close easily and needed a great big hard shove to close. On exiting I noticed that the plaster and wall around was cracking and the whole door frame was cracking. The reception staff sent a carpenter who came to look and said they would need to send a plasterer the next day. Needless to say no-one else turned up and the fault was still outstanding at the end of our stay. Neither did the cleaning staff hoover or brush up the growing pile of plaster and dust which accumulated each time the door was opened and closed. Another bugbear of the room was the soundproofing, or better put, lack of any soundproofing whatsoever. We were subject to noise from the next door room all night, conversations and television sound coming through whilst trying to sleep. In the adjacent seating area, there was actually a great big gap in the wall by the window frame which allowed light and sound from the neighbours on the other side to come through. Very disconcerting. The WiFi was woefully slow, to the point that we couldn't even load the qr code for the hotel services. The shuttle service, if you could call it that, seemed kind of pointless if you're able bodied. It was quicker to walk. Literally a one minute ride on the way out. My child was sick in the night and we needed a change of sheets for the bed. It took 2 phonecalls and then being put on hold and waiting 20mins, by which time I physically send down to reception to see what was going on. There was supposedly a kids club on Floor H, which also houses the gym, but it was abandoned and was a bare room. Ok let's put down something positive. The fridges in the room actually worked. The television sets were brand new slimline Samsung. But, annoyingly the actual channels and TV signal were not great. The lifts were fairly clean, if somewhat slow depending which set you were using. My wife commented that the reception area toilets were the cleanest she had ever come across and had attendants on hand to clean. The car parking charge is also annoying, you'd think it would be free for guests or cheaper than the close to 75sar daily charge. Access available cheap local food eateries, but may not be suitable for delicate constitutions. There are also a few shops in the hotel lobbies complex, selling clothes, prayer accessories etc along with a small mini mart for basic necessities, along with the obligatory barber shop and overpriced coffee shop/cafe. Would we stay again? Possibly, due to location being not too far from the Haram and relatively budget friendly price. Would not recommend for older or disabled travellers as it would be challenging to get to the Holy Mosque even if using the shuttle bus. Just be prepared for a noisy stay, so bring ear plugs if you don't want to know exactly what your room neighbours talk about during the night.

親愛的旅行, 感謝您的預訂。易於預訂和輕鬆支付安 甚至容易聊天的任何問題。 地址, 我們要說謝謝你在我們逗留期間的善良。我們提供了所有部分的哈拉姆 哈拉姆景觀房,而我們的預訂只有城市景觀。所有阿門炎每天重新加載,房間每天清潔。 所有員工友好的回答,如果我們問什麼。 室內裝飾與所有新的傢俱。 不用等電梯 一切都好 明年我們還會回來的。

很不錯很乾淨的一家酒店,離聖地近,公交車每十分鐘到達一次,對客人很關心,大堂很豪華,很大。到了就給你餅乾,門口有沙特咖啡,到處都是鮮花,不愧是五星級酒店。早餐漂亮多樣,工作人員開朗。

房間設施齊全！衞生乾淨整潔！環境優美！前台辦理入住的女性服務員（比較瘦的一位）態度超級差，趾高氣昂的，沒有服務意識，第一次入住給的房子樓層很低，窗户景觀又很差（比較一晚一千五百多人民幣的價格）實在是太不值，然後沒有入住，我們第二次又去前台交涉（其間路很繞不好找比較費勁）要求高樓層及窗户景觀好的，就這樣反覆溝通強調，用時一小時多才算調到42樓，窗户景觀很普通的房子。服務員的態度給人感受很惡劣，很差，服務員需要培訓。原本入住酒店是來休息的，結果服務員讓我感覺更累，心情不好！

距離Masjid Al Haram約10公里(10至15分鐘)。前台工作人員熱情,友好,樂於助人。入住很順利,很快,因爲我提前預訂並在網上支付了房價,所以價格非常合理。房間很乾淨,舒適,很包容。適合一家4口,2個大人,2個孩子。

設施：除了沒有泳池，別的都好，早餐也很豐盛。 衞生：乾淨整潔。 環境：距離禁寺步行400米，禁寺景觀無敵。 服務：服務周到。 酒店的餐廳也很好吃。

我很震驚,首先他們給了我們9樓的房間,房間被爛到核心(圖片將提供)。然後他們給了我們 Riyan 說的另一個裝修的房間,他很有幫助。行李花了一個小時才上來。不尋常的看到,我的一個行李被打開,鎖在行李箱裏。當我抱怨時,費薩爾先生非常有幫助,他說他會檢查ctv攝像頭。沒有和我回來,所以幾個小時後,我和夜間經理交談,他說我們看了相機,沒有人打開行李。早上當我要求查看中央電視台的鏡頭時,他們說沒有!這似乎是一個無聊的答案!所以我聯繫了Movenpick酒店,我們也在那裏住了一晚,他們仍然說從警察局得到一份報告,歡迎你看到錄像!當我們最後一張照片的行李箱被帶到uber顯示我們有多少件照片中清楚地顯示鎖在上面!然後在Movenpick我們沒有打開那個行李箱,搬到了Pullman。現在打電話給普爾曼,他們一直在引用電話,正如我向我與我交談的人解釋的那樣,如果Movenpick說在警察報告後查看 cctv 是可以的,我也可以查看你的錄像嗎!他們一直在引用電話。所以我最後向大使館報告了事件。如果這件事發生在任何人身上,到爾曼總部,並向大使館報告。我很震驚,沒有認真對待。。!請照顧好你的行李!!!!不管鎖着,亞洲員工不值得信賴

在拉馬丹1446年初入住/三月開始,晚上仍然是空調溫度。酒店很棒,舒適,服務很好,是孟加拉國最好的鐘男孩。步行30分鐘直達哈拉姆(和穿梭巴士在另一個巴士站攔住你,然後乘坐黃色巴士到鐘樓地下室)在哈拉姆邊界內,所以trawih祈禱幾乎到酒店🩷 乾淨衛生,很好廁所和洗浴用品。

這家酒店是5星級,因爲它很漂亮,豪華,雖然步行12分鐘即可到達 haram mosque。房間不錯,很舒適,電梯很多,但早餐很少,以便爲印尼客人準備食物。總體來說很不錯

很棒的令人印象深刻的酒店。 一個宏偉的大堂,有美麗的燈光和一個小噴泉,周圍有舒適的座位。 我們訂了一間有部分哈拉姆景色的房間,以爲我們會得到與照片相同的房間。 原來哈拉姆視圖只是一個很小很小的視圖,被酒店經理告知預訂時顯示的pic不正確。