Fabulous little stay, service could not faulty professional and friendly staff. Hotel was immaculate, breakfast was good lots on offer. Great location.
We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!
訪訪客用戶We were guests when this hotel was the Maldron. I couldn't fault them. But now it's changed hands
The receptionist was so unfriendly and so ignorant to us and 2 young boys that were looking for help. Just basically not making eye contact, refusing to answer, and when she did answer, it was short with an angry demeanor, like were bothering her. There was no hello, thank you or enjoy your stay ..just the bare communication. Also..
The manager in the bar refused to heat the babys bottle in the microwave because it was against health and safety regulations. Even though the Maldron staff were more than happy to help. They microwave baby food and bottles for me on a few occasions. The manager tried to convince me that I could possibly have something dangerous in the bottle. When I told him if they don't heat it, I won't come back, ..he sneered at me in a look that said ..well I don't care. He gave me an option after alot of arguing to heat it up in their cup with the coffee warmer. We also asked for a quiet room. The receptionist gave us a noisey room
I could hear doors next door slamming. Kids shouting and loud walking ftom the lift to the rooms.
We were right next to the lift. I was very disappointed. We returned because last time we loved it. But we won't be returning again with that attitude.
NNeerodFriendly welcome on arrival with everything explained, helpful with carpark at rear & the room spacious & clean. Bed was comfy & we had a restful night. Unable to try the breakfast as we had to leave early. Will be back for a longer stay & would use again as we also recommend this lovely place. Thanks for having us.
訪訪客Very nice hotel. The room was spacious and clean. Staff is excellent. Location is great- you can walk to the train/ bus station, shopping and local points of interest. Food- especially the breakfast ( which is included) is very good.
訪訪客用戶Fabulous little stay, service could not faulty professional and friendly staff. Hotel was immaculate, breakfast was good lots on offer. Great location.
訪訪客用戶Perfect! Everything. Comfortable accommodations, wonderful workout facilities and lap pool with hot tub and delicious dinner and breakfast. We had a fantastic stay, thank you!