這家酒店各方面基本符合希爾頓標準,説幾個特別的地方:第一,位置便利,離火車站很近,步行可達,步行可達莎士比亞出生地那條街,有一家Morrison超市也很近;酒店四個方向都有行人可以進出的小門,google map可能不是很準確。第二,Junior Suite 其實就是一個大房間,沙發可以改成梳化床,沒什麼套間的感覺,但是梳化床挺大的。那個沙發的靠墊被工作人員鋪成梳化床的時候是被墊在地上的,如果進門以後要坐沙發,還是先拍打拍打吧,感覺不是特別乾淨。這家酒店不提供牙刷之類的,管前台要也沒有,需要自己準備。第三,前台服務人員,入住那天是位女服務員,服務較差,早餐地點和時間也沒有主動説,加床也遲遲沒有安排,從房間打電話半天也沒人接,我用手機從外線撥才匆忙接起來,告訴她我還以為是房間電話壞了。後來一天的男服務員服務就很熱情,告訴我們火車票的使用,還有去火車站便捷的小門,還有一位男服務員看我們有小朋友,還多給了幾瓶水和曲奇,所以還是信任希爾頓的服務的,衹是希望加強對所有員工的培訓
匿匿名用戶I spent two nights here for the Shakespeare celebrations and absolutely loved it. The house has such a perfect ambience — cozy and welcoming.
The room was perfect, too: spacious, clean, and comfortable. I also liked that they had a TV in the room — it was nice to have it on for some white noise since I was travelling alone. Plus, they provided an electric kettle with instant coffee, milk, and tea, which was a nice touch.
The bathroom was spotless, and the amenities (soap, towels, etc.) were complete.
They offered several options for breakfast, but I always went with the English breakfast—and it was so good! Not to forget, cereals, fruit, jam, and milk were also available in the dining room.
It's too bad I didn’t have the chance to enjoy the separate kitchen, but the street view from its window gave it such good vibes.
I would definitely come back here if I revisit this city!