在坦尚尼亞乞力馬紮羅區，設有Wi-Fi的飯店

I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views.

我認為沒有比這更好的酒店了。房間很乾淨，有蚊帳。未使用的房間每天通風。我們可以在屋頂上享用美味的早餐和晚餐。即使沒有任何事務，我也可以在屋頂上放鬆，欣賞乞力馬扎羅山的風景。最重要的是，工作人員非常友好。飯店安排了前往多多瑪的廉價巴士，也提供前往巴士站的接送服務。 他們還安排了一次價格約為 35 美元的咖啡之旅，為我們提供午餐和水，甚至包括徒步前往村莊的瀑布，所以這是一次非常實惠的旅行。 他們總是關心我們，並且誠實報出價格，所以我看得出來他們這樣做不只是為了錢。我可以詢問附近的好餐廳以及任何事情。如果你來到莫西，請一定要試試看。

無論環境和服務絕對一流,尤其適合專機,接機服務也很貼心. 我們旅途中需要醫療服務,酒店也幫忙聯繫醫療機構,整個過程非常超乎我們的期望.

去這裏的中國人很少我就留一條評論吧。 青旅嘛就不要有奢望了，就是一個住的地方。 單間，有蚊帳，被子乾淨，有馬桶和自來水。但是需要帶轉換插頭。但是外面跳廣場舞還是聲音很大的但是我不介意。

管家很有禮貌，服務親切，便宜還有附早餐，只是晚上太晚洗澡時水量非常小

Goed hotel met behulpzaam en vriendelijk personeel. Gewoon goed, in een mooi rustige omgeving met, vanaf het dak, zicht op de Kilimanjaro. Ontbijt is goed en het eten is lekker. Kortom, gewoon een goed en vriendelijk hotel. Helaas is internet niet heel stabiel, waardoor deze regelmatig wegvalt.

乾淨的房間,價格合理,禮貌,人手友善。沒找很久,街上有個指針。我喜歡。謝謝。