在沙特阿拉伯麥加省，設有Wi-Fi的飯店

一般來說,一家優秀的酒店。一些工作人員仍然可以從進一步的客戶服務培訓中受益,但我提到並讚揚Amro Bin Malih先生絕對至關重要。瑞士酒店應該自豪的一位優秀的經理。 在處理人和一個偉大的人一般的偉大的方法。

I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience. Check-in Experience: The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If you’re an Accor member, the experience is even more seamless and rewarding. Ambiance & Cleanliness: From the moment you step into the hotel lobby, you’re greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom — creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside. Guestroom Experience: The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating. The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities. Hotel Accessibility: A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators — a huge plus in terms of convenience. Service & Flexibility: The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort. Final Thoughts: Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether it’s the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again.

乾淨靠近哈拉姆和市場好的食物,真的是他們晚餐的工作人員和早餐M樓的埃及經理,他是如此善良,微笑24/7

我享受我的住宿,房間很大,有幾張沙發可以放鬆,一張桌子和一張舒適的椅子。 房間內有水、水壺、茶/咖啡免費提供。浴室也很大,乾淨,有沐浴露和洗髮水分配器。  有6部電梯,所以幾乎沒有任何等待它來。工作人員包容,樂於助人,靈活。他們加倍努力,以確保您對自己的服務感到滿意。任何要求都得到及時處理。愉快的住宿,感謝所有工作人員。

Terrible customer service. Being Hilton Honors Gold member I found the customer service at reception to be extremely rude and uncomfortable. They act like hotel owners with extreme pride and arrogance. Blamed us for not paying for our room service when we definitely did . We paid over 15000 SAR to stay here and they blamed us for 100 Riyal room service. Won't let us check out because of that. Worst service ever.

水龍頭上有棕色和紅色的污漬??除此之外,位置不錯,很漂亮,可能有你想要或需要的一切,簡單的旅行。晚上有聚會的噪音,可能從酒店底部?但幸運的是,這不是整個晚上。

酒店的房間比較寬敞、乾淨，酒店的服務周到，酒店離紅海濱江大道的世界第一高噴泉，不行大概15分鐘左右。

房間環境不錯，但是很遺憾早上退房的時候有個碗放在房間忘記拿了，然後下午去問前台告知找不到，這麼大的碗正常來説不應該找不到的，也不知道是什麼原因

房間很大,但是Toilette有點維護不起來,因爲天花板幾乎要掉下來了,我說的是416房間,如果酒店想要zo檢查,也Toilette門把手幾乎要掉下來了,接待人員還可以,但我期望他們更歡迎你

埃託 麥加 這是我第二次訪問這家酒店,非常舒適的住宿,工作人員超級親切和樂於助人。乾淨的房間和很棒的服務,我真的很喜歡在這裏度過的時光,可愛的酒店,一切都組織得很好,熱情。位置優越,氛圍非常友好。早餐很棒,環境溫馨,強烈推薦!一切都超出了我的預期,一定會再來的。」