Muito bom hotel, muito limpo e arrumado!
Apenas fiquei constrangido pois cheguei no hotel com um refrigerante em minhas mãos e eles me cobraram 50 PHP “por estar entrando no hotel com alimento. Nunca tinha visto isso em lugar algum… ser cobrado por isso.
Fiz checkout no dia seguinte às 08:00 da manhã e quando eu já estava em outra cidade à 03 horas do hotel, eles me ligaram me cobrando novamente 50 PHP. Me senti constrangido e chateado. Não usarei mais esse hotel devido esse ocorrido.
I expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
訪訪客This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice.
However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change.
Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch.
All in all it was a nice stay but with very little effort and training it could have been much better.
WWandererWomanI expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
FFerhatBuscalana gitmek için yol üstü konakladığım bir otel ve çok mutlu oldum dinlendim, çalışanlar yardım sever ve özenliler, kahvaltıları çok güzeldi, tekrar yolum düşerse yine gelirim
匿匿名用戶A very cozy place to live while in Batanes. Walking distance to the airport, and one of the few accommodations with pool. Definitely worth the money.