kebersihan kamar ok
Area mushola butuh dperhatikan
Pelayanannya sgt perlu ditingkatkan lg
Apa tampang kami mencurigakan ya..😬
Kami memesan 3 KT total 4 dewasa, 5 bocil.
pelayanan di Pool, resto, resepsionis terkesan takut tdk dbayar pdhal kita ada deposit 300rb utk Kunci..
Dkolam mau masuk d interogasi dlu
Pinjem handuk pool buat bocil abis renang ke kamar keberatan n dcurigai
Sarapan lama refillnya, kita jg g keberatn da tambahan biaya utk 2 bocil cwe TK n kelas 1 SD.
Pegawainya kami lihat jg sekelas SPv ikutn nongkrong sarapan, mmg sdh lebih jam 10 pagi
Proses check out agak lama..
saya jarang bnget check out dg menunggu.. bisanya ksi kunci ke reseption lgsg bis cuzz
Ok mcoba maklum
mungkin kami saja yg tdk terbiasa krn hampir g pernah merasakan pelayanan d surabaya & malang spt ni
We went there for a concert and during the same day there’s a wedding ceremony at the hotel. The hotel was packed, the lift was so slow. No towels in the room until we need to get ourself from the housekeeping basket. One of the room the aircond doesnt work and we need to call them like twice to fix it. But in term of the location, it was very strategic.. next to a mall and in the middle of the town.
Overall sih aku nyaman nginep disini, cuma buat pelayanan waitress / waiter nya saat breakfast di resto sedikit kurang senyum, selalu pasang muka jutek dan di tanya pun jawab seperlu nya dengan muka jutek
訪訪客用戶The location is very strategic, easy for looking for food, shopping and hanging out but they need to improve their responsiveness especially the manager in accepting the inputs from travellers like us. Overall, thanks to Uty one of the staff was very kind to us. Very appreciated for the responses. One more, need to increase the cleanliness.
MMaulyWe went there for a concert and during the same day there’s a wedding ceremony at the hotel. The hotel was packed, the lift was so slow. No towels in the room until we need to get ourself from the housekeeping basket. One of the room the aircond doesnt work and we need to call them like twice to fix it. But in term of the location, it was very strategic.. next to a mall and in the middle of the town.