在哥斯達黎加阿拉胡埃垃省，設有Wi-Fi的飯店

My family and I arrived at Casa Del Rio on November 26.  We spent 2 nights here.  We are a party of 6 and booked three rooms under two separate reservations.  My reservation was through Trip.com and confirmed on Nov 19.   This boutique hotel sprawls across a large, beautifully maintained property. The individual cabana-type rooms are spread out across the property.  So, when I booked my reservation, I requested that my room be as close as possible to my family’s two rooms. I also messaged the property on WhatsApp and requested that my room be adjacent to, or as close as possible to, my family’s rooms. On Nov 20, I received a message: «If the rooms are the same category, we can try to accommodate you. I replied, «Yes, all three rooms are the same category (a king bed and twin)». I also received an email from the hotel (hotelboutiqueca.4rr68r2bkw630rt@service.trip.com) and sent the same request for our three rooms to be adjacent to each other.  When we arrived, two rooms on the same reservation were adjacent to each other, but my room was far away in a completely different location. I asked for assistance to modify this, and the receptionist told me «not possible ».  She asked to see the emails to confirm that  I had sent requests, but she did not attempt to assist.  She could have asked for assistance by checking with her superior, but she did nothing.  This was poor service. The refusal to make any effort to assist was blatant and hugely disappointing. The evenings were pouring rain, and we hoped to gather as a family, but we didn’t because we were located so far apart.  Aside from this one issue, the boutique hotel is lovely. The rooms are huge and spacious, tastefully decorated with a light color palette, and feature extremely comfortable beds with very nice bedding (making for a fantastic night’s rest after an active hiking day in Fortuna). The rooms had a spacious bathroom with a large walk-in shower, a large-screen television, a good-sized closet, a safe, and an attached balcony.  The entire room was immaculately clean.   The entire Boutique Hotel is beautifully maintained and feels very secure (gates and a large wall surround the property).  However, I didn’t see a security guard at night.  The property needs a little more lighting on its walking paths for those walking to the pool, spa, or restaurant, or meeting family/friends after 6pm (it’s very dark). The pool was enjoyed by our 13, 17, and 18-year-olds.  The other three adults enjoyed massages at the hotel spa (at least I did - Michelle was great. Be sure to request a therapeutic, gentle massage).   The breakfast (included with the room) was absolutely delicious and very filling. We opted for the local-style breakfast (3 options: American, breakfast sandwich, or local). We were served fresh juice & fruit, warm/freshly baked pastries, a delicious main course (eggs, rice and beans, sausage, plantain, etc.), followed by coffee and tea.  Everything was scrumptious.  The restaurant had a lovely ambiance, was impeccably clean, and offered gracious, kind, and attentive service.  It would be nice if this property included access to a washer and dryer because, in the rainforest, clothing becomes damp… it would be lovely to be able to clean or at least dry some clothing quickly.  Undeniably, this is a relaxing, extremely comfortable, immaculately clean, safe, and beautiful Boutique hotel. It doesn’t have direct access to hot springs (a must-do in Fortuna), but this hotel offers lovely, high-quality accommodations. It’s suitable for families and groups  (if/when they accommodate adjacent rooms) and honeymooners.   If you have a special request, then call ahead and speak with someone on the property and confirm before you arrive. With the exception of the first staff member I encountered on the property, every other member of the hotel staff was welcoming, kind, gracious, and very helpful.

Location is great. Bed is comfortable and the room with A/C is so great. Netflix hotel account included was surprisingly unexpected as well. The vibe of the Selina La Fortuna is what I expected from reading reviews and the pictures.

酒店很棒,工作人員更是棒。 整個premises的整體裝飾非常漂亮,有一個面向所有房間的漂亮的花園。 房間寬敞乾淨,衛生間大小合適,洗澡空間大。淋浴水量大,暖氣效果好。 房間還有一個衣櫃,一個衣服的衣架(對所有溫泉和雨都非常有幫助),一個小冰箱和空調。 有兩個游泳池,他們打掃得很好。 但工作人員是酒店的真正亮點。每個人都超級友好,禮貌和樂於助人。他們煮了驚人的早餐,也可以幫助找到最好的旅遊。 我不可能要求在La Fortuna住得更好。 強烈推薦。 感謝大家的美好入住,繼續做好工作!

非常好很漂亮的酒店,用優質的材料建造,設計很棒。不過,我最大的失望是5-star酒店沒有在房間裏提供免費的水,而是每瓶賣$4.50。這在哥斯達黎加尤其令人驚訝,因爲房間每晚花費1000美元以上。 他們不願意達到基本的國際標準,這讓人感到非常失望甚至貪婪。在我看來,管理層應該從亞洲和中東的酒店中汲取靈感,那裏的賓客服務往往更加周到和完整。 我覺得,他們不是提供小必需品作爲服務的一部分,而是試圖爲所有的東西收取額外費用,這對整體體驗產生了負面影響。

Amazing Stay with Fantastic Hot Springs and Waterslides! We had an incredible time at this beautiful hotel! The hot springs were a true highlight—relaxing and rejuvenating, with breathtaking views. The waterslides added a fun and adventurous twist to our stay. The property itself is stunning and well-maintained, with a serene and inviting atmosphere. The only downside was the lack of dryers anywhere on the property, which meant we had to take some damp clothes with us on the plane. However, this was a minor inconvenience compared to the overall experience. We would absolutely stay here again and highly recommend it to our friends. If you’re looking for a relaxing getaway with unique amenities, this place is a fantastic choice!

We arrived to find a beautiful hotel In a lush setting with the most beautiful foliage with tropical birds.  The grounds were a paradise. Every morning we were serenaded with the songs of all the different bird species.  The restaurant was an excellent Italian restaurant  that we would recommend to anyone.  The staff was always happy to provide any assistance with a smile.

這家飯店提供免費接駁車。您可以諮詢機場問訊處，他們會告訴您接駁車的具體位置。非常方便。從熱情友善的前台接待、美味的早餐到安排的快速旅遊，我在這裡的住宿體驗非常愉快。枕頭和床都很舒適。這裡的一切都令我滿意，包括舒適的熱水淋浴和延遲退房。我推薦這家酒店。

Goed gelegen hotel. Vlakbij la Fortuna en toch rustig in de natuur. Fijn zwembad en verschillende hottubs. Ruime kamer en fijn privé-terras. Ontbijt is vrij goed, eieren worden voor je bereid. De rest is van gemiddelde kwaliteit. Het is OK, maar niet echt verfijnd. Vriendelijke receptie en medewerkers

我們住的包間很舒服,小院子/花園很漂亮,老闆非常樂於助人。就在SJO機場附近,他們爲我們到達和離開提供了交通服務,另外業主提供了很多景點建議,我們買了其中一個景點,很棒。我們很高興入住這家,以後來哥斯達黎加一定會再來的。差點忘了提到早餐是包含在裏面的,午餐6美元,對於城裏的一個人來說是一個很棒的價格,我們午餐吃了魚,很好吃。