阿雷納溫泉水療度假村(The Springs Resort & Spa at Arenal)

Great service, hotel went above and beyond to make us comfortable.

這個度假村滿足了我們所有的期望。服務非常出色而且非常有風度。他們總是記得我們，並祝福我們在餐廳和水療中心度過了快樂的周年紀念日。我們將來一定會回來的。

We were charged tax and service fee for every dining and activity. Then at the end of our stay since the charges were added to our room we were charged MORE tax and service fees for everything we already had been charged previously. I specifically asked every worker if there would be additional charges if we paid all of it at the end and everyone said no. This was false. We paid tax and fees on top of already calculated tax and fees. Plus the room door is not well sealed. We found lizards and beetles in our room everyday despite it appearing clean and new. We had to place towels by the door to seal it off at night so no more critters would come inside.

Amazing place to stay! Worth every amount you pay for it. So many hot spring pools to enjoy. Beautiful views from everywhere!!! Great place to enjoy Rio activities clue with family and friends. Moreover, outstanding Rio club's activities helping employees. We did white river tubing, my 8 years old and my family had great time doing that. However i personally feel that water level has to be higher enough to enjoy this activity. We came in August and it was perfect. I will recommend this place for at least 2 days to enjoy and relax this place. The only part i didn't like that food is very expensive and not that great what you pay for, so i won't recommend to eat here.

This is a five-star hotel in ever aspect. The hotel itself is beautiful and the views are breathtaking. All of the amenities are fantastic, the food at all of the restaurants is delicious, the gym and spa are clean with so many little appreciated details (tea in the sauna/steam room), and the game areas are all fun! Having Club Rio on-site is an added bonus with lots of fun options to add to your stay (river tubing, rock climbing, nature tours, etc). However, what really sets the Springs apart is the people who work there. Everyone is so helpful, friendly, and kind. We could not have been happier with our stay.

This is an amazing place is like a disney world but everything here is real the hot spring are beautiful blending with the nature rooms are exceptional with view to the beautiful volcano, I had a spa treatment and it was amazing, have lots of activities for the kids. Stuff goes above a beyond and are always ready to help and hotel concierge help you planing all activities making sure you can get on time to all of them. It’s a place to come back!

Por algo esta catalogado como unos de los mejores hoteles de Latinoamerica, realmente la propiedad es espectacular, el servicio es de otro nivel, toda la experiencia en el hotel fue increible, 100% recomendado

這家旅館令人嘆為觀止，地理位置優越，就在雨林中間。卓越的客戶服務和便利設施。如果您與年幼的孩子一起旅行，Club Rio 可以讓您輕鬆規劃活動。整體來說非常棒的體驗。強烈推薦

Me gusto bastante , servicio de personal bastante malito , lástima por que hay gente que te atiende súper bien y muy serviciales y la mayoría No . Parece que te hacen un favor y como que o están cansados o no de buen humor ! Lastima