One Global度假村綠色廣場的評論

住宿方回覆: Dear Guest, Thank you so much for sharing your wonderful feedback! We are thrilled to hear that you enjoyed the convenience of our location, the fully-equipped kitchen, and the nearby amenities. It’s great to know that you made the most of the local supermarkets and the beautiful library downstairs. We're so glad that your first visit to Sydney was made even more memorable by staying with us. We hope to welcome you again on your next visit!Warm Regards, OGR Team

住宿方回覆: Thank you for your lovely review! We're so glad to hear that you enjoyed the convenient location near Green Square Station and appreciated the spacious two-bedroom, two-bathroom setup. It's great that you found the room clean and well-maintained, and that you could also cook your own meals. We're happy you enjoyed the nearby restaurants and supermarket as well! We look forward to welcoming you back for another great stay! Kind Regards, OGR Team

住宿方回覆: 感謝您的寶貴回饋！我們很高興聽到您發現位置便利且房間寬敞。對於您抵達時感受到的輕微烹飪氣味，我們深表歉意。我們一定會調查這個問題，以確保為未來的客人提供更清新的環境。此外，感謝您對缺少行李架的評論，我們將考慮添加此行李架以提高房間的舒適度。期待您的再次光臨，並為您提供更好的下次體驗！親切的問候， OGR 團隊

住宿方回覆: 感謝您抽出寶貴時間分享您的回饋。得知您在住宿期間遇到的問題，我們深感抱歉。清潔和客戶服務是我們的首要任務，令人擔憂的是我們在這些方面沒有達到您的期望。對於排氣扇的狀況以及您與前台工作人員的任何負面互動，我們深表歉意。我們認真對待您的擔憂，並將與我們的團隊一起解決這些問題，以確保將來不再發生這種情況。我們重視所有客人，並努力為每個人提供一個包容和熱情的環境。再次感謝您向我們提出這些問題，我們希望您能考慮再給我們一次機會，以便在未來為您提供更好的體驗。謹致問候，OGR 團隊克里斯蒂娜

住宿方回覆: 感謝您的好評！我們很高興得知我們的飯店公寓非常適合您的家人入住，特別是配有廚房設施，可供您的父母自己做飯。我們感謝您對浴室尺寸和溫度的回饋，我們將研究提高該區域舒適度的方法。令人高興的是，我們的交通選擇讓您可以輕鬆探索和參觀您想去的地方。我們真誠地歡迎您和您的父母再次光臨，享受舒適的住宿體驗！熱烈的問候，OGR 團隊克里斯蒂娜

住宿方回覆: Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with our front desk staff, and we're glad they were able to help you resolve any issues with your payment methods. It's great to know that the housekeeping team also made your stay more comfortable, and we really appreciate you mentioning how they took extra care with your room. We are glad that the location was convenient for you with the nearby transport options, supermarkets, and a variety of restaurants. We look forward to welcoming you back next time! Best Regards, OGR Team

住宿方回覆: Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you and your family had such a great stay with us. It's wonderful to know that our spacious room, cleanliness, and lighting met your high expectations. We're also happy that the location made it easy for you to travel around Sydney, with convenient access to public transport and nearby amenities like the supermarket. We're especially pleased that our front desk team, including the Hong Kong staff member, made your experience even better with their helpful and friendly service. Thank you for taking the time to write such a long and positive recommendation! We can't wait to welcome you back on your next trip to Sydney! Best Regards, Kristina, OGR Team

住宿方回覆: Thank you so much for your kind review! We're thrilled to hear that this was your favorite hotel during your trip and that you enjoyed the convenient location right next to Green Square subway station. It’s great to know that the hotel service, facilities, and beautiful swimming pool met your expectations. We're also happy to hear that you appreciated the community atmosphere and the nearby supermarket and restaurants. Thank you for recommending us to your friends— we look forward to welcoming you back on your next visit to Sydney! Best Regards, Kristina, OGR Team