The bed & pillows were very uncomfortable. The cleaning service was non-existent, despite repeated requests for housekeeping services. Plus, shower curtain was moldy. Staff was not helpful in answering questions. Staff was not very friendly. After complaining about lack of housekeeping service and receiving “I’m sorry” the was no remediation of the problem/request.
Aside from the breakfast being good we did not have a positive experience at this Best Western. We will not be selecting a future stay at Best Western Hotels. Also, we will not be recommending a Best Western stay to any of our family or friends.
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