哈尼斯購物中心品質套房飯店(Quality Inn & Suites Hanes Mall)

Great place to stay! Very accommodating and staff is super friendly!

This proper needs to be updated or torn down and rebuilt. Dirty, broken door locks, poor lighting, lobby does not reflect room conditions. This motel stairs are unsafe due to no maintenance. Not worth the money but could not get another place due to large visitation to the city with 2 college homecomings. Would not recommend and want some refund.

This place was gross. The door was bent and didn’t close flush. The walls were dirty and looked liked they were buckling or cracking. Carpet stained. Sink counter cracked, grossness in crevices in bathroom. Looked to be years of spittle on mirror frame ( which also was broken), hair in tub. Grab bar in tub dented and bent. Light switch not cleaned in ages. Rust on most thing metal. Looked like someone was murdered in room. Run away as fast as you can.

Front desk was amazingly kind and quick. Helpful with directions, extending my stay & local resources. Hotel needs some upkeep & breakfast could use a boiled egg- any sort of protein would be nice, but overall it felt clean enough and the bed was comfy- so that’s what matters!

First room had a roach that crawled on my daughter while lying in bed. It also had a really funky smell. Second room we sat on the bed and had fleas jump on us. The lady at the front door was very sweet and helpful at least. However a month later and I still didn’t get a refund for the rooms we were there less than 30 minutes.

Really good service from the front desk/manager. They managed to get us into a non-smoking room even though they were at capacity due to two college homecoming weekends. The hotel itself needs work but was clean.

Not a 7/10. Not even close. Maybe a 4 or 5 out of 10. Dirty, drain flies flying around in my room and musty musty wet smelling and feeling room.

Took an extremely long time to both check in and out! I was unaware there was a $100 hold for the room. I have traveled many places and never had a hold for that large of an amount before! Room was dirty. The shower definitely had not been cleaned! There were long black hairs all over the tub and walls. The water pressure of the shower was terrible! Carpet felt dirty and I did not like walking on it.

Decent hotel. The staff were great. We needed a room for two nights during Wake Forest grad week and they were very accommodating. It's an older hotel but was kept up fairly well. Really no complaints. And as a bonus, Duncan Donuts was directly across from our room.