山溪別墅飯店(Mountain Brook Lodge)

Tout etait propre Accueille chaleureux Manque de nettoyage pour l'air climatisée. Bel emplacement pres de tout

Everything was exactly as it appeared in the photos. Classic Adirondack feeling spot. Awesome location to Whiteface skiing and a restaurant in walking distance. Owner answered our check-in phone call immediately. Would stay again.

We stay in motels quite often and know not to expect too much. We are easily pleased. This motel, however, was such a disappointment, I just have to warn other potential guests. We booked for two adults and a child and there was supposed to be a queen bed and a twin futon. The futon was not a futon nor was it a twin. It had a hard metal bar in the middle and was incredibly uncomfortable. We asked for more blankets which we put on the futon but it remained too hard to sleep on. The bed wasn’t much better. I don’t know how old the mattress was but the middle was so so sunken in that my husband ended up sleeping on floor. We booked two nights and barely slept a wink. The place is under construction, so there is no dining room nor is there staff available to help. If that wasn’t bad enough, the mold in the shower was incredibly. And there was zero water pressure. It was probably for the best that due to a lack of light in the bathroom we had to shower in the dark. And it wasn’t cheap either, altogether we spent 300 dollars for two nights. If someone had been available when we checked out at 10 am, I would have demanded my money back. But the office was closed. To the new owners: this place needs much more than a few new curtains, Adirondack themed quilts, and fluffy towels. Start with new beds and new showers. I don’t know what the other rooms look like, but room 12 is unacceptable.

Vile, disgusting, infested with mice and bed bugs. Management does not care. I stayed at the Mountain Brooke Lodge from February 2-4, 2024. It was clear this motel was cheap for a reason when I learned that you can’t use the microwave and heater at the same time without tripping the breaker, and that there was no warm water. I could have dealt with this, but when I found mouse droppings all over the place, I was disgusted. I didn’t spend much time here so I didn’t notice it until the evening of the second day, but it was EVERYWHERE. In the bathroom, on the sink, on the desk next to the coffee machine, all over the furniture. It was absolutely vile, I can’t believe I had to sleep here. I notified management when I left and thought that would be the end of it. When I got home, however, I opened my suitcase to find not only MORE mouse droppings but also bedbugs. I called management and they said they found no evidence of mouse droppings or bedbugs and thus could only offer me a partial refund. Not sure if they were lying or just didn’t actually clean, but these pictures clearly show otherwise. There were a lot more mouse droppings than just what’s in these pictures, but at this point I just wanted to get out of there. They also told me they had rented out my room to another person shortly after I left, not even taking time to have an exterminator check it out. This place is filthy and management does not care about your health/safety

Nothing fancy- but perfect for a little boys trip to Whiteface! Close and convenient and everything you need.

Very nice Adirondack getaway. Microwave and refrigerator in the room was very convenient. My only complaint was there was hair on the shower walls and in the drain from previous people. Very quiet and peaceful environment

Owners and staff were super friendly and helpful. Motel is under renovations but they made sure we were aware ahead of time. Rooms that are currently available are cute and comfy and had everything we needed. We can't wait to see the motel when renovations are complete as it already has lots of charm with "Adirondack" type decor.

My girlfriend and i really enjoyed our stay. Nice location with things to do. I met the property owner and had an enjoyable conversation. The only issue was the uncomfortable bed. I believe the owner had just purchased the property and will make the adjustment in time. We would visit again

Perfect motel for exploring the Adirondacks or skiing at Whiteface.