Desk clerk was very friendly and helpful. Everything is kept very clean. Very nice spacious rooms and bathroom. Pleasant entrance and convenient spacious breakfast area.
The only bad experience was that the breakfast manager warned us that we should pour the milk from the container into a glass instead of drinking it straight from the container as some of the milk was spoiled. We picked containers that had about 5-6 days still left on the expiration date. Good thing she warned us as 3 of the 4 containers were so spoiled it was truly like chunks of cottage cheese coming out. I notified her and showed her some of the curdled milk and thanked her for the forewarning. She wanted to put the blame on the vendor that they would leave the pallets of milk sitting out in unrefrigerated areas for long periods of time before delivery. If it would have been me, I would have called the distributor and told them that I wanted them to get over right away and bring a fresh load of cases of milk. Tell my hotel manager that maybe the hotel may have to consider getting a different vendor especially if it ever happened again (that is if it was truly the vendors fault, and not the fault of the hotel and/or hotel kitchen. Also, I think it would be "less embarrassing" to pull all the milk out of the dining area and explain the situation to guests wanting milk, than having them experience the curdled milk themselves. It made me question, what else with the food might be spoiled or moldy?
翻譯