凱隆飯店的評論

下午3點從洛杉磯去優勝美地東門途徑一晚，標準的汽車旅館，房間不隔音，半夜門外總有人經過，我家狗不停的叫，早餐不是自助，量不大。

Superbe hôtel avec un personnel très sympathique et accueillant Chambre parfaite et grande piscine rien que pour nous

Unfortunately this was a horrible stay. We have been staying here for many years. This is by far the worst stay. I have never had so many issues. Our door lock and key did not work well for the whole 3 nights. Swiping up to 75 times to get in. We let management know and the technician stated we are swiping it wrong, but it did the same issues when he tried it. Eventually they swapped the door reader but you still had to twist the card sideways to get it to read. Horrible. Then, the tub was very slow to drain. Sink drained slow so using the bathroom was not ideal. The hot tub was scalding hot 104++ for 2 nights even after we asked to have it turned slightly down. Then the 3rd night the hot tub as cold, not even luke warm and very very dirty, no filter running. We specifically stay here for the hot tub and (what use to be the free sit down breakfast), that is now a continental type breakfast. Very disappointing. We asked to talk to a manager but no manager on duty.We will be emailing them. We also only got 1 towel for our room and no room service all 3 nights, probably due to the door lock not working. We were gone during the day. Normally this hotel is awesome and no big issues. It's gone downhill.

The staff was very helpful when we had an issue with the noisy people next door. They moved us to a room on the other building which was nice and quiet.

Had stayed here years ago and slept on a horrible canoe mattress and had said I would never book again. But booked last minute because it’s Clarion now and it was discounted. Horrible decision. Asked for a quiet room. Clerk said he would put me in back where there was nobody on either side. Great! 4:30 am my next door neighbors were running hair dryer and yelling to each other from the parking lot and inside the room. Since they had put me in a connecting room, there was a door instead of a wall, so couldn’t get to sleep again until 6 am because of the considerate neighbors. Get up late, go to take a shower and it won’t turn on. Lowest setting on the room heater produces Saharan summer conditions, which make sleep very uncomfortable. Avoid this place, they can change the name, but it’s still a horrible place to stay!

This place was extremely disappointing. First off, there were roaches in 3 of the 4 rooms we had reserved. The rooms themselves are not very clean, lots of stains and spots on the walls. Good luck finding parking as most spots are taken by the Budget rental cars. We stayed 3 nights there and will never go back. Better to pay a little extra at the hotels across the street than to stay here.

Clean and quiet facility, professional staff and really decent breakfast.

The room was very nice and comfortable. It was a little out dated but did its job. The main dislike was that the bathroom was very poorly lit. You could hardly see to shower as there was one small light in the washroom

The bed was terrible. It looked like a sway backed horse and needs to be replaced. The room was convenient with a pet area not far away. The staff was friendly and helpful. Breakfast wasn't bad.

Property not kept up - broken sink bowl & missing knob to turn on bedside light. No hooks or bars to hang towels or clothes - not even for hand towel. No rack for extra towels. Called 2 days in a row for extra towels & & wash cloths - they didn't have any!

Bring your iPad or something to read. The TV does not work! They told us at the front desk that not all rooms had TV service but it was just really too bad they could not do anything about it. So... if you are looking for a place to unwind and watch TV, this is not the place. Otherwise the hotel is nice enough, bed is comfortable, room is quiet (very quiet), and breakfast was okay.

The staff was accommodative and very nice. However, the bed was very uncomfortable and you rolled into the middle. Breakfast they were out of a couple of things such as butter, but everyone was very helpful and the food they did have was very tasty. Everything was clean and the kids really enjoyed the pool which was also clean. everyone from the front desk staff to housekeepers and janitors all had a smile on their face and were ready to help.

The hotel it self was pretty good our room was in need of remodeling very nasty stained carpet towwl rack fell our first night our daughter and her husband's room had been remodeled with nice flooring a bigger tv bigger or appeared to be bigger bathroom area a closet we paid the same price so i felt jilted in that respect

My room had no hot water in the shower. People making noises at 1am. No security to patrol area. Breakfast coffee cups dirty with lipstick marks left on not washed well. No one to direct you for the food.