Sunbird ANNEX 度假村(Sunbird Cape Cod Annex)

Tudo muito limpo e lindo

très bien pour le rapport qualité prix

La picina

Very good stay with my family, kids had lot to do, pool, soccer, tennis, comfortable, clean, good breakfast. Only think that is disappointing, Internet. Do not go waiting for any Internet connection.

We were disappointed from the jump. Front desk girl was not welcoming bordering on grumpy and disinterested. We came to find out they don’t have extra blankets available. There are no phones in the rooms if you have a question or problem, the breakfast is awful microwave food, nothing like pictured on the website. Outside looks great, they need to pay attention to the details and friendliness.

Consistently, this property comes up as best choice for the price. Spacious clean rooms, clean bathroom, I especially like that the vanity has a wide counter - many places would have it so tiny, no room to set my toiletries & makeup pouches. Breakfast included is a nice touch, especially considering the moderate pricing. This year, I liked the tastes a little less than last year for some reason, but still nice and convenient. Staff is very, very helpful and pleasant, they really went an extra mile as I had some special requests - very accommodating

*I want to preface this by saying this review is not reflective upon the staff personally, who were kind. We booked this place for one night while we were out on the Cape. When we first got there, there was no staff the check us in, we rang the bell a few times. I had to call the office for someone to come check us in. She was nice and otherwise had a smooth check in. Initially upon getting into our room everything seemed OK. There were few small updates. Upon further inspection there were numerous scuffs, dents, stains of unknown substance in various places. There were random tape strips on the bottom of the shower, hair on the walls and and a rusty drain. We were too afraid to shower without sandals on, and the water pressure was more of a water sprinkler with terrible pressure. The towels were so thin you could see through them. The sink was not in the bathroom but right outside it, over carpet which was concerning for developing mold. There were few small hairs in the bedsheets and we ended up sleeping on top of the sheets fully clothed, with our hoodies pulled over our head. The breakfast was OK- coffee, tea, bagels. There were those steamed scrambled eggs and the sausage was not warm. I opted for the make your own pancake station while my boyfriend only ate homefries. The grounds were kept nice with lounge chairs and a playground. We paid $200 for the night but which was the cheapest on the Cape for that night, but we honestly considered sleeping in our car instead.

The property was comfortable. The rooms were nice and clean. They had a problem with internet access. I made them aware of it four times and nothing was done about it. I asked to speak to the manager so I could assist, but absolutely no response. The internet issue was a major problem, as I use the internet to perform business whether it be professional or personal. My connection would drop periodically and stay down for about 10 min each time. It seems that the management company feels that the internet connection is a luxury. It's not. It is required.

Property good. Staff could be nicer. Don’t understand deposit. Have not yet gotten it back it’s been a week ?