羅切斯特亨麗埃塔紅屋頂客棧(Red Roof Inn Rochester - Henrietta)

Good hotel in a low price

Pillows/dirty/stained, towels stained. Shower rod barely hanging up, bugs in bathroom. Front desk staff friendly but could not access extra towels etc at our late check in. I would not recommendstaying there

Stayed 2 days, bathroom was not clean. Bathroom lights were not working properly. Room was a bit smelly. Eventhough we stayed 2 night, room cleaners never showed up or cleaned the room at all. Garbage from the room was never picked up till we leave.

The rooms at this property were, to put it succinctly, dirty and unkempt. There were many repairs that needed to be made and the 2 rooms that I had were very dirty.

Les serviettes étaient tâché noir. Les draps était sales, il y avait des insectes écrasés sur les murs. Abat-jour toute tâché et brisé.

Kind front desk

Room was clean and comfortable. But the real story was the lady behind the counter. She was helpful, friendly, and funny. Awesomeness!

I ended up leaving the facility my bed and bathroom were dirty Cars were playing loud music and I felt uncomfortable there

Lady at the desk was a gem. She was patient and prompt with assistance. However, 1st room we checked into was dirty still. Wash cloths and towels still had makeup and dirt. Bathroom floor had pee on the floor. Bed was made but had dirty sheets like someone ate Cheetos. Next room was only cleaned to the minimum. New towels and new sheets. Smelled really bad of smoke. Both rooms had running toilets and one had stopped up sink and tub.