西巴登溫泉飯店(West Baden Springs Hotel Lvx)

We go to WEST BADEN about 3 times a year. Our Thanksgiving 3 day stay is our favorite!!! Great service and great staff. We love the BEAUTIFUL atrium! Rooms are fantastic. Had the Thanksgiving buffet. The food is out of this world!! Already booked for next year!! Great for bonding with our 23 year old son!!

We have been coming to West Baden Springs now for 15 years for Thanksgiving and every year, they have fulfilled or exceeded our expectations for the holiday. The atrium is lavishly decorated for the holidays and we are anticipating a wonderful dinner this evening (I can see the spread from my balcony room!). The grounds have been enhanced since we were here last year - the pathways have been uncovered as they’d existed in the early 1900’s and the baseball diamond is revealed as well. A pleasant garden before, it is now a larger area for walks, jogs, doggie exercise. There is construction noise, true. But it’s pretty great that they are repairing this incomparable hotel so quickly and the noise gradually becomes unnoticeable after awhile. The furniture is comfortable anywhere one chooses to sit and the hotel itself is spotless, sparkling, and welcoming in every way. The reception, the waitstaff, the security man that just walked past me to wish me a Happy Holiday and a pleasant stay - all exceptional. We look forward to this stay every year and it just gets better! Yeah, we will be back!

In my opinion this place is overrated.It may have been “eighth wonder of the world” back in those days. Not now. We wanted to avoid West Baden due to ongoing repair of the dome ( as was mentioned on the website) but there were no rooms at the other hotel.we were informed by the reservation person that we will barely hear any noise since the construction is outside and the only noise inside will be from setting up Chris**as tree. But , that was not true. Every day starting at 9 am until 5 pm we could hear the construction sound resembling fire works. Thankfully no construction on the weekends. We would have never made a reservation at West Baden , if we were not misinformed by the reservation person. The rooms definitely need renovation , Couch and chairs with stains need to be cleaned. Carpets also with stains and worn out.( picture attached) One of the staff members shouted out at our child for running in the lobby , not the atrium, ( I came to learn that running was not allowed in atrium and lobby, which is understandable ). This was for sure inequitable and unjustified reaction by the staff member because we saw several other kids running around even in the atrium throughout our stay but no one was shouted at or even asked to stop running.Very disappointing!! Indoor activities are also hyped up, nothing extraordinary. One can enjoy out door activities listed in their website like horse back riding and sporting range.Trails are nice. We reserved a suite.Spacious suites.Bathrooms are nice and clean.each room with separate bathroom and separate tub and shower in each bathroom. balcony with each room had atrium view ( nice view minus the construction). Indoor pool is nice and decent size and has a hot tub also. Scenic train ( excluding polar express ) and bike rentals were closed so cannot comment on them. Free valet is available.Efficient house keeping.

Our atrium view room was spacious with wonderful amenities. So comfortable, we were spoiled! The staff were very helpful and friendly. Fantastic spa facilities and we enjoyed all of our meals at the restaurants. We took the trolley to French Lick hotel and saw their fun and spooky Halloween displays. Everyone we encountered were enjoying their stay. Looking forward to going back again.

Attended the Murder Mystery weekend. The Hotel itself, staff, rooms , bar, tour were great. The Murder Mystery was very expensive. The actors. when there. were fine, but very limited time acting. There was only 10-20 minutes addressing the mystery at each meal and a 15 minute scavenger hunt in the hotel. Food was okay, but often deep fried. There was a lot of downtime, for an 800.00 ( each of 2 shared room) weekend. Will not do it again.

West Baden Springs Hotel is an excellent place to visit and stay. The staff are professional and very service oriented. We took our granddaughter there for her birthday weekend. They all treated her like a queen! We also took a trail ride and the staff at the stable were excellent.

The friendly staff, well maintained grounds, shuttle service, convenience and comfort are beyond expectations compared to the “Chain” establishments. You will be greeted with a smile at every turn. This is a perfect Bucket- List destination. We will return!