Hotel Sitno Forest Resort

They are impossiblle to reach by phone. reception canceled their email and all bookings are being managed from the trinity group. Also impossible to reach them by phone. Reception: they told us that we should not expect to have clean spa towels every day. sorry we can't do this for you I need to see the system. room: old furniture, was not prepared for couple. we got separate beds. I need to ask them twice to come and make it ready. we had to ask for extra towels and bathrobes. food: sometimes cold. They serve soup already in the bowls. cold vegetable and meat is there and you just add a hot water. really? ***. they have just one waiter serving the dinner room. we finished our dinner before he even noticed us. welness: they had just 4 sunbeds in the spa area. was overcrowded. bad air. they did not have a cooling bath in the sauna.