希爾登生態飯店(Hildon Eco Hotel)

Strom und WLAN Ausfälle mehrmals tgl. WLAN z.T. sehr schwach, die Zufahrt ist nicht asphaltiert und kaum beleuchtet. Links. nicht weit vom Hotel große, stinkende Müllhalde, Essen oft vergriffen und wird sehr zögerlich aufgefüllt. Matratzen und Kissen sehr hart und mangelhaft. Keine Erholung möglich, sehr dünnwändig. Hinter dem Hotel werden Möbelreste und Müll in großen Mengen gelagert, deshalb ist die Gartenseite nicht zu empfehlen. Service mangelhaft, Koffer schleppen muss man hier selbst. Putzfrau macht ihre Arbeit ebenfalls sehr schlecht. Natursäfte fehlen komplett, ein Kaffee zum Frühstück kostet extra! Sehr laute Bar neben an und manche durchgeknallte laute Hotelgäste die noch bis 3.00 feiern wollen. Liegen am Strand in der ersten Reihe kostenpflichtig aber trotzdem verdreckt. Viel Dreck, Baustellen und Luxuskarossen im Ort selbst.

This hotel they do not understand the meaning of hospitality and they do not respect the mentality of their guests. The owner just gave me execuses for so many issues they have. For example they serve a french fries and they do not have a Ketchup because as he said it is the end of the season. They served me coffee with half straw to stir up my coffee instean of spoon, what kind of a 4 star hotel is this. Also, If I need any thing they do not serve it to my room because the owner said it is the end of the season and he has no staff!! Then why would he accept to receive hotel guests if he is not prepared for giving a 4 star service. Also, The tv was not working. Last day during my breakfast they were late 20 mins to provide the american coffee because he said they need to bring the coffee machine from the beach bar!! It was really unbearable to hear invalid execuses.When I told the owner am not happy am not satified he showed lack of respect and a very bad attitude by raising his voice and he told me do not ever come to my hotel again and one of his guys told me to shut up. It is my first case in my whole life a round the world. In addition, there was a lot of garbage and dirt inside the hotel property and that's why there were so many flies-attached photos. The owner is a narrow minded because he did not like me complaining about so many issues in the hotel and he was expecting me to be silent about their huge management mistakes and lack of professionalism.

room was spacious,modern design very clean. High ceiling provided safe refrigerator central air.