萬象皇冠假日飯店的評論

住宿方回覆: Dear Valued Guest,Thank you so much for your wonderful review. We’re happy to hear that you had such a positive experience during your stay. We’re delighted that you enjoyed the delicious dishes, large portions, and the overall atmosphere. It’s great to know that you found the experience to be authentic and a great value. We truly appreciate your kind words and your encouragement. We look forward to welcoming you back for another memorable visit.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

住宿方回覆: Dear Valued Guest,Thank you for sharing your review. We appreciate your feedback and are glad to hear that you found your stay in Laos to be quite good overall.We value your observations regarding the room size, breakfast, and service awareness, and will certainly take your comments into consideration as we continue to improve our offerings. Our goal is always to provide the best experience for our guests, and your feedback helps us in achieving that.We hope to have the opportunity to welcome you again in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced with the front desk service. Your comments regarding the taxi fare and the lack of clarity are concerning, and we will be addressing this issue with our team to ensure that future guests receive accurate and transparent information. We truly value your feedback as it helps us improve our service. We hope to have the opportunity to welcome you again and provide a more positive experience in the future.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

住宿方回覆: Dear Lilisuxin,Thank you so much for your review of our hotel. We are pleased to read you enjoyed your stay with us. We are looking forward to welcoming you back soon.Sincerely,Murali ViswanathanCluster General Manager, Crowne Plaza Vientiane and Holiday Inn & Suites Vientiane

住宿方回覆: Dear Valued Guest,Thank you for your thoughtful review. We are delighted to hear that you were satisfied with your room and enjoyed our new facilities, including the restaurant bar, swimming pool, and fitness center. We are also pleased that you found our location to be convenient.Your kind words are greatly appreciated, and we look forward to welcoming you again on your next visit.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.

住宿方回覆: Dear Qiweitaweijiyachunshenjun,Thank you for sharing your feedback. We are pleased to hear that, overall, you had a positive experience with our service.However, we deeply regret the inconvenience you faced during your early check-out. We understand how stressful emergencies can be, and we sincerely apologize for not meeting your expectations in this instance. Please be assured that we are reviewing our procedures to ensure we can better accommodate such requests in the future.Your comments are valuable to us, and we hope to have the opportunity to welcome you back under more favorable circumstances.Sincerely,Murali ViswanathanCluster General ManagerCrowne Plaza and Holiday Inn & Suites - Vientiane, Laos.