科維努斯飯店(Hotel Corvinus Vienna - Newly Renovated)

由家庭經營的旅館。接待人員非常熱情，位於城市購物區。非常靠近公共交通工具。儘管飯店的名字如此，我還是會高度評價這個地方，非常現代的維多利亞風格

Nice and big comfortable room! Good location very convenient!

讓我們把我的經驗分成兩個部分。第一部分是飯店經理完全缺乏客戶服務，第二部分是房間/飯店本身。我在星期四晚上和我的兩個十幾歲的孩子一起住了 3 晚。經理問為什麼我們有兩個房間。我讓他知道我們只有一間房間，並向他展示了我印製的預訂資訊。他說有兩個房間的預訂，我犯了一個錯誤，必須支付兩個房間的費用。他確實是這麼說的。我解釋說這肯定是一個錯誤，我從未收到任何類型的電子郵件確認，因此無法知道該網站已預訂了兩次預訂。他說這是我的錯，我一定已經刪除了這些電子郵件。由於我在國外，想擺脫這種混亂，我提出支付第一晚的費用，並請他出租接下來兩晚的房間。考慮到那是在維也納度過的一個週末，他的酒店已經賣完了，我認為這是一個很好的妥協。他同意。嗯，簡單來說，他以我所付房費的 40% 的價格將週五和周六的房間出租出去，並說我必須支付差額以及整個第一晚的費用。我們就他缺乏客戶服務、不願以任何方式妥協以及他希望將錯誤歸咎於我進行了熱烈的交談。大約 15 分鐘後，他說如果我不支付這筆費用，他將向我收取所有 3 晚的全額預訂費用。不用說，這是一次荒謬且可怕的互動。因此，如果您選擇入住這家酒店，請記住，任何混淆（無論您的錯與否）都將歸咎於您。就到了飯店。唯一適合它的是它的位置。就在主要購物街。房間非常小，即使按照歐洲標準，浴室也只有 6 英尺 x 4 英尺，而且裝飾很舊。這確實是一家最多2-3星級的飯店。另外，我直接在飯店網站上提前預訂了房間，費用似乎比透過 Kayak 或 TripAdvisor 等預訂的價格要高得多。所以總而言之，經理很糟糕、具有欺騙性、貪婪、不靈活且缺乏能力。正直。酒店本身還不錯，它的主要優點是它的位置。祝你好運！

Ich war von dienstag- Donnerstag hier.Es ist einfach nur weiter zu empfehlen,sehr nettes freundliches Personal,gut geplegte zimmer&super super service hut ab! Wenn ich wieder mal in Wien bin komm ich sicher wieder vorbei Liebe aus Salzburg

The staff was extremely friendly and attentive to all our needs. That included round trip to the Airport dining suggestions and a great breakfast. Thank you.

Very Friendly staff, I think we made new friends. If we get back to Vienna we would definitely stay there. So handy, on main shopping street , at the end of which you can get the hop on hop off bus. So nice to be greated with a complimentary drink. Room Comfortable.

A small and very cute hotel. Located on the main avenue in Vienna. A clean hotel with clean and tidy rooms. Everything we ordered we got: another pillow, a kettle to boil water. Very polite and kind people. The hotel is on the main avenue but really quiet. There is no noise and there are many shops on the boulevard.

boked through a travel agent, and somehow dissapointed about the room, too small, and uncomfortable beds. However, very clean and very kind staff, but we would never rate this place a 4*, it is rather a B & B not in a separate building, but on a floor in a building, no lounge available. Location is super, very close to the underground and walking distance to the city centre. Continental breakfast nothing special

This hotel is amazing. Room service was great, everything was cozy. All of our requests were immediately met by the lovely staff. Location is fantastic, right on the Mariahilfer street, a long shopping street. Since the area is so popular, at night it could be a little noisy, but nothing that ruined our sleep. Want to say thanks again to the great owners who were very kind to us and made sure we are always comfortable.