維也納Herwig-Zens-Platz附近住宿

各處服務都給非常好 check in和check out都非常快速便捷 住的拐角的落地窗 雙層玻璃 即使在內城區也很安靜 前台、酒吧、早餐廳和打掃人員都非常nice 早餐裏面的果茶、小麪包和薰三文魚很喜歡 我一般都帶耳塞 國外那種兩間之間有個門的很常見 在瑞典住的也是這樣的 這次是鄰居看有人回來了聲音就很小了 我是帶上耳塞就無任何影響 之後幾天隔壁無人 聽維也納同事説內城區比較好 於是選的內城區的酒店 位置就在sisi museum附近 從sisi開始遊覽之後往南走 路線不錯 之後再另一個方向看一下斯蒂芬大教堂和黑死病紀念柱 之前來過一次維也納 感覺這次訂的明顯比上次的4星酒店好得多 服務態度比海底撈還好 不愧是5星

位置：火車站出來過馬路就到，旁邊是商務寫字樓羣，非常方便。 隔音：就算旁邊是火車站，也不會聽到火車的噪音。 房間大小：房間面積合適，能方便展開兩個大行李箱。而且他們還有聯通房，適合一大家子入住。 服務：前台服務還能延遲退房到一點，不錯！

非常乾淨整潔，自助早餐很豐富，酒店旁邊就是lidl和其他超市，走路去地鐵站和公交站也很方便，reception的小哥很熱情，可以免費寄存行李

在維也納中轉十幾個小時，選了攜程上看到距離中央火車站最近的酒店，比較滿意是酒店還很新。 有心理準備是家簡易酒店，但沒料到床品一眼乾淨，仔細看有很多小毛髮。估計是通病也懶得申請換，拿出旅行利器，和衣而卧，但還是一夜無眠🥀

Stayed here for a night in transit before getting train to the airport. I would describe the hotel as high end budget. Rooms are clean and comfortable if a bit small. Sleep quality was actually very good. Room was quiet and comfortable. Staff helpful enough and it’s located in a great place to either walk into Vienna or get the train.

酒店地点很方便，門口對面便是電車站（6和18號），Vienna 的市區比布拉格大但交通很方便，基本上都可以轉車到所有景點，而且大部份等車時間只有幾分鐘。唯一的缺欠是酒店沒有電熱水煲和小冰柜，熱水可以到樓下的歺廳用咖啡机取熱水，但沒有冰柜就不方便（不能買奶類食品），因為早歺要每人18欧元太貴！另外床🛏️有点軟有些人可能不習慣。

Mixed bag here. The hotel is walking distance to the Stadthalle, our main reason for booking. Lots of transport links around. Many Ubers and bolts, and about 30/40 minutes to the airport via taxi. Room size was adequate, with a mini fridge, which was unplugged with food and drink inside. It didn't really cool well, when we managed to plug it in. The beds were comfy. The room had tea and coffee making facilities, but no milk. Room had electric blinds which were cool, and room was good and dark when the curtains were closed. Breakfast was ok, pretty standard, nothing special. But still good to start the day with. Rooms on the street side are very very noisy. The hotel is near a shopping mall, so deliveries 5am-10am every morning. Vehicles lloading, banging, noise, men shouting, doors slamming etc. But not really the hotel's fault. At night people smoke outside. So you can't really open windows overnight if you want a decent night's sleep. The room got very stuffy and no real aircon. The cleaning staff start very early, around 9am, so again prospect of good sleep is hit and miss, but they are very friendly and polite. Room generally clean, but there were hairs in the sink and shower. Also hairs on the supposedly clean towels. Staff mostly friendly and accommodating. However, the price of drinks seemed to change every round, (normally increasing). There was one member of staff who had the most appalling attitude. On our last night the shower flooded badly, into the hallway of our room. We couldn't shower or use the toilet. We phoned reception. The staff member claimed he didnt understand what bathroom is flooded means. After 5 attempts at explaining. He said he would send a colleague up. Surprise! Surprise! No one came. We needed sleep due to early flight the next day. We went down to reception, we were ignored, treated with contempt, eye rolls, and he told us he couldn't help, he said he was on his own. So sending someone was a LIE!? He was at the bar pouring drinks slowly, while looking at us blankly and rolling his eyes. He demanded we take a seat, no apologies, no offer of a solution. Basically appalling customer service and no communication. He was quick to check in guests that came to reception, inbetween pouring drinks deliberately slowly to avoid us. The only thing he said was he was on his own and there were no spare rooms. Eventually, he came to our room and saw the problem. With a bad attitude he did try to unblock the drain to no avail. We were lucky enough to have him mop up the floor and give us more towels, upon us asking, no offer. The staff in the morning when we checked out were apologetic when we told them, which we appreciated, and did make us nice coffee's to go. Unfortunately it doesn't take the bad taste away, and we had a poor night's sleep as a result of the stress. No one deserves contempt, utter rudeness and unhelpfulness as a paying guest, especially when we should have been resting, ready for flying

This was a lovely hotel with all the comforts. Check in was a breeze and the front desk was great. Our room was spacious, and decorated beautifully. The bed and linens were comfortable and we slept well. The breakfast in the lobby was nice and overall we had a very good stay for the price point. The area is pleasant enough.

Esperienza eccellente in coppia. Prenotato 4 notti presso questo Hotel per me e la mia ragazza, e devo dire che ne siamo rimasti estremamente soddisfatti. Punti a favore: - Camere nuove, pulite, spaziose (noi avevamo la standard e si stava benissimo), controllo temperatura direttamente dall'interno, condizionatore efficentissimo ed intuitivo, doccia ampia, minibar, cassaforte e tablet da cui controllare la TV e altre funzioni. - Posizione strategica a dir poco, davanti la fermata della Metro U1 che arriva in centro in 15 Min, bus e tram. - Tranquillità. Camere insonorizzate perfettamente, non abbiamo sentito un minimo rumore né dall'esterno, né dal corridoio, né dalle altre camere, aspetto che ho apprezzato moltissimo avendo il sonno leggero. - Palestra, seppur piccola, essenziale ed adatta ad un breve workout per chi non volesse priv****ne anche in vacanza. - Refill acqua infinito alle fontanelle in reception, anche se a detta dello staff l'acqua dei rubinetti di Vienna è potabile. Lati negativi: Anche se la nostra esperienza resta da 5 stelle, credo sia giusto sottolineare alcuni aspetti che potrebbero essere migliorati per rendere questo hotel impeccabile. - Colazione: 21€ a testa è una follia, non so cosa offrissero ma a quelle cifre nemmeno mangiando all'Hotel Sacher in centro. - Ascensori: utilizzabili solamente scannerizzando la tessere della propria camera, metodo sicuramente intelligente per evitare intrusi nell'hotel, ma a volte scomodo e malfunzionante, e in generale gli ascensori funzionano un po' macchinosamente. - Mancanza di un armadio in camera di qualche cassetto, seppure abbiamo apprezzato molto quella sorta di appendiabiti a cielo aperto all'ingresso. - Staff pulizie scortese al checkout: nonostante alla reception ci avessero detto che il checkout fosse possibile fino alle 12, già dalle 9 una signora delle pulizie è venuta a bussarci, ripetendo poi verso le 10, anche dopo averle detto che eravamo in fase di uscita e avremmo liberato la stanza per tempo. - Connessione alla TV: nonostante avessimo seguito la guida per connettere il telefono alla TV tramite Miracast, non ci ha funzionato nulla, abbiamo riprovato più volte ma niente, avremmo potuto domandare in reception ma alla fine non ne abbiamo avuto bisogno.