住宿方回覆: Hey Shehuitu,Thanks for taking the time to share your feedback with us. We're truly sorry to hear about the unpleasant smell you experienced in your room. We assure you that it's not a result of a lack of cleanliness, but rather due to the canal system, which can occasionally cause an unusual scent. However, we have a few ways to make the rooms smell nice again in no time.We're sorry that your stay at Ruby Lissi didn't meet your expectations. Our Lean Luxury philosophy is designed to provide our guests with maximum comfort in a compact space. We acknowledge that this might not appeal to everyone, and we're sorry if it didn't suit your needs this time.We hope that despite these issues, you were able to enjoy our central location and down-to-earth service. We'd love to have the chance to welcome you back in the future and provide you with a better experience.Your Ruby Lissi Team