Van Buren Charter Township鄰近Yankee Air Museum的飯店

我真誠地喜歡這家酒店，這就是過去三個月內我多次返回該酒店的原因！優秀的早餐，非常尊敬的工作人員，地理位置優越。那裡的房間總是很乾凈。 對於帶客廳和沙發的國王卧室，他們的費用低至$ 87加稅！ 我唯一的問題是，為什麼我一直以來都是回頭客，所以從來沒有得到過獎勵。

🚗 交通：靠近底特律機場，打車9刀 🧹衞生：就普通汽車旅店，無功無過 🍃環境：周邊還行，有麥當勞🍔 🔔服務：可以，對比這價錢值

我走進來,那裏有20個人,可怕的傢伙瘋了,每個人都在10分鐘內進出。他應該得到加薪。他正在削減並很快填寫時間表。給這個人一個RAISE!

7月14日,我飛到底特律參加15日舉行的葬禮。我仔細研究了機場酒店。我想要的就是威斯汀酒店,但無法證明11個小時340美元是合理的。所以我選擇了第二好東西,使館套房,價格還是200美元,但我喜歡乾淨舒適的酒店。使館套房過去一直符合賬單。當我走進217房間時,我的心沉了下去。它沒有那種乾淨的感覺,我習慣了,有陳舊傢俱的黴味。我拍照來證明我所有的焦慮。窗簾是舊的,薄的,破舊的和撕裂的。沙發在幾個地方被撕裂了。桌子上有乾的食物。牀看起來就像孩子們做的,枕頭是小方塊,像中等大小的扔枕頭。牀鋪已經破損,很薄。枕頭套上有污漬,在上面弄成一團。毛巾撕碎了。廁所很小,你的膝蓋就在你面前。我嚇壞了,灰心喪氣。但是,就像一個大姑娘一樣,我把它吸了進去,並盡力使房間變得寬敞,用消毒劑和香水噴灑,用毛巾覆蓋區域。我爲那些“以防萬一”的旅行單,我從未想過會在ES酒店發生這樣的事情。我把牀單蓋在牀單和枕頭套上,試圖成爲一個好士兵。我點點頭,睜開眼睛,看到有東西在動。我吃驚地跳下牀,抓起一張紙巾,想看看這是什麼。我討厭任何種類的蟲子,但是在這個絕望的時候,酒吧太低了,我只能希望它是一隻骯髒的噁心的而不是一個臭蟲‼️我用一點水把蟲子放進水杯裏,拍了一張照片。當我放大照片時,我非常沮喪,完全困惑...這是一本教科書上的臭蟲!!!我搜索了臭蟲的圖片,看看這是否真的是臭蟲...真的是臭蟲...smh。我給樓下打電話,告訴櫃檯服務員,Diamond,我家裏還有一個臭蟲,還有其他化妝品問題,她回答道:“我可以向你保證這不是臭蟲,因爲我們每兩週就要檢查一次。”我決定把它交給經理,但那個人不見了。我給戴蒙德看了我房間狀況的照片,她被斷開連接。她解釋說傢俱不是他們的錯,因爲Covid阻止了他們進行改造。好吧,不管原因如何,事實就是事實。她不需要證明任何事,只要讓我瞭解一下我對11個小時支付200美元的感覺。似乎鑽石客戶服務技能需要磨練。鑽石的理解和同情的話語是“你想退房嗎?”我沒有騙你。我沒有試圖退款,我通過使用Priceline而不是希爾頓的網站節省了10美元,所以,不,我只是讓你知道發生了什麼...期間。我告訴她如果她願意付錢,我會很樂意的!當然不會。當她第一次看到臭蟲時,她試圖告訴我那不是臭蟲,但當我

酒店員工:友好,有空,樂於助人。沒有客房服務,但您可以通過到前台獲得新的毛巾。酒店本身很乾淨,每天早餐(我們沒有在那裏吃,但味道很好),停車充足。房間-我們兩個人;特大牀。牀很舒服,房間整潔。毛巾很多,洗漱用品。牆比較薄。我唯一抱怨,但很大,WiFi很糟糕。在住宿期間,嘗試遠程工作是件大事&然後在晚上觀看Netflix,以淹沒其他房間(薄壁)的噪音。

若想要遊覽伊普西蘭蒂，伊普西蘭蒂歡朋套房飯店將會是一個不錯的的住宿之選。飯店地理位置優越，駕車至維羅朗機機場僅需8km 。旅客們會發現Vietnam Veterans Memorial和P3 Tours距離飯店都不遠。飯店佔盡地理之宜，Ladies' Literary Club、Ypsilanti Historical Museum和Pease Auditorium離此都很近。大廳吧旨在為旅客和您的朋友提供一處消遣的場所。除此之外，我們還為您精心蒐集了周邊的餐飲訊息，Dolores Mexican Restaurant、Asia City Restaurant（其他中餐）和Ypsi Alehouse（西餐）期待著您的光顧。顧客可以在飯店盡情的享受各種體育設施，如在健身室鍛鍊。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。多國語言工作人員的服務，將為您消除在異國的語言障礙。

優秀的從和到底特律機場的巴士運輸服務, 接待員非常專業。 大房間和全裝備廚房(包括洗衣機) 在華爾馬特附近和其他商店和餐館

NOTE: I have previously incorrectly posted this review referencing Holiday Inn Express Romulus/Detroit Airport, an IHG Hotel. And, I apologize to Holiday Inn Express. Therefore, I am resubmitting this review for the intended establishment: HOLIDAY INN DETROIT METRO. AIRPORT SHUTTLE EXPERIENCE: Several guests including myself arrived the same time via hotel airport shuttle. Shuttle driver was very polite, courteous and respectful. However, upon arrival at hotel, no one (staff) was present at the front desk and/or lobby area. We waited for approximately 10 minutes before a staff appeared from back office. With a very solemn/cold facial demeanor we were individually checked in. No welcoming remarks, etc. It was an overnight stay for me since I was connecting flight to Japan the following day - London/Detroit/Japan intinerary. RESTAURANT - FOOD SERVICE & FRONT DESK EXPERIENCE (Morning of following day) Basic western breakfast (limited selections). Restaurant staff was rather abrupt and rude by advising me that I must pay her a “gratuity” fee since my breakfast was complimentary (As an option, IHG Diamond status guests receives complimentary breakfast). I was rather uncomfortable with this encounter. I immediately brought this issue to the front desk staff about the gratuity issue. Unfortunately, she bluntly told me that it was “NOT HER CONCERN” and that any gratuity issue/concern was with the restaurant and not the hotel’s. From my observation/assessment of her demeanor, tone of voice and body language, she basically conveyed an “I DON’T CARE” indifferent attitude. As an IHG Diamond status customer, I expected a higher quality of customer service experience based on the highly commendable reviews posted in the IHG Review website. Unfortunately, it was an extremely “SUB-STANDARD” experience to me. Personally, I ABSOLUTELY DO NOT RECOMMEND THIS HOTEL even for an overnight stopover. The treatment I have received was so degrading/humiliating compared to the highly commendable excellent customer service experience I have received from other IHG hotel establishments. Overall, I have perceived that the staff I have interacted with were extremely INDIFFERENT and very deficient in providing proper customer service. Further, it was also unfortunate that my candid review (similar to this review) was never posted by IHG after my submittal within a timely manner.

如果我可以留下0星的評級,我會的!不要在這裏預訂!!!我的未婚妻和我爲2月份的婚禮安排了一塊房間。一旦我們的合同簽了,我再也沒有聽到總經理納德爾·朱迪的話!8月底,當我們想發出邀請時,我們意識到我們沒有客人預訂房間的鏈接。我們打了電話,並 emile了大約3周,但沒有他的回覆!最後,我得到了我們的鏈接的回覆。整個時間Nader都一直說他們有多短,我的客人預訂酒店房間的截止日期是9月22日。我試着給Nader打電話,要求延長我們的截止日期,因爲,我的一些客人剛剛收到他們的邀請。9月20日,我的婚禮派對上有人試圖預訂他們的房間,他們被告知沒有房間!第二天,我去了酒店,與Nader談論爲什麼我的客人沒有房間。我被告知“沒有一個預訂過,所以,我放了它們,因爲您的截止日期是昨天。”現在我無能爲力,因爲在我的婚禮的週末酒店已經滿滿的!!!所以,現在離我的婚禮還有一個月,我只好四處奔波,試圖找到一個地方來適應我!我們和他們預訂了2月份的票,因爲我們知道這是一場Uof M主場遊戲,安阿伯的所有酒店都賣光了,需要2晚住宿,並加倍或加倍他們的房價!!!納德朱德是一個糟糕的總經理,不尊重簽訂的合同!!!即使你給我錢,我也不會住在這裏!!!只要納德爾朱迪是這裏的總經理,我們再也不會和這家公平的客棧做生意了!!!!!!我打電話給我的場地,告訴他們我受到的對待多麼糟糕,他們不會再推薦他們了!這個故事的寓意,不要惹毛新娘!!!

I don't think I ever had such a bad experience at a Marriott hotel. Front desk told me they couldn't find my reservation and even when I showed them the confirmation I got from Expedia they couldn't care less. I called Expedia and their customer service tried to get in touch with the hotel staff. I could hear the phone ringing but the front desk lady would just walk away when it rang. I told her that's Expedia calling to clarify my reservation but she was flat out rude and said that's not the hotel's problem. I asked for a manager, she told me the manager will be there at 6am tomorrow so I can come back then. All of this, while I was at the hotel, late at night, with a hungry and tire toddler. She didn't care and you could tell she hates her job. Half an hour later, the ”absent” manager turned out was actually around. I approached him and, while he was a little more (not much) polite than the front desk lady, he wouldn't want to help and kept on blaming Expedia (he, as well, refused to take call from Expedia escalation manager who was trying to help locating the reservation). It was obvious they have an issue with Expedia, however, they were punishing the customer for that. Eventually Expedia made another reservation with me on the phone and they couldn't claim there is no reservation. The whole check-in experience took 2 hours. Check-out wasn't any more pleasant but there wasn't much there with the exception of the $4.95 fee which they insisted on charging for premium internet, although I tried to explain that, for a Platinum member, premium internet is free.