I left Bhopal at 5 am in the morning by road and self-drove my vehicle around 550 kms to arrive in Vadodara around 2 pm. We had an earlier booking and me and my wife checked into Sayaji Hotel-Vadodara on 18th April. Immediately upon arrival the Valet Hussain took charge of my vehicle and Bell Boy Subhash Mishra took charge of our baggage. Both these gentlemen were very efficient and courteous. At the front desk ***savi gave us a warm smile promptly checked us in and handed us our room keys. Subhash Mishra quickly delivered us to our room which had a beautiful view of the city. As we were settling down in the room Mr Mahesh, a technician, knocked on our door and proceeded to explain to me the operation of the TV remotes so that I could use them, I was very pleased with his courtesy call. Dinner in the evening was at the coffee shop aptly named as ‘Cravings’. The coffee shop was hosting a Guajarati festival and the servers were dressed in very attractive Guajarati attire. Over the next few days we served by Risha, Kamal, Altaf. Drupad and Danish. Since the weather was hot in Vadodara both I and my wife preferred Chilled drinking water and we preferred to occupy a small table on the side. Surprisingly after the first day the servers and the Restaurant Executive Richa were sensitive to our preference and the same table was held for us and we were served chilled water on arrival. Kudos to the Coffee Shop staff for their sensitivity to guest preferences. I guess the credit also goes to Debashis ***dal the Assistant ***ager. We had a number of meals, including breakfasts and dinners, at the coffee shop, the food and service were excellent. Though the tandoori breads need to be improved since the quality of all the tandoori breads including rotis, parathas, naans etc. is a question mark at the coffee shop and the time taken to deliver them is worse. Our stay in the room was taken care under the guidance of House Keeping Supervisor Bilal and his team comprising of Jagannath, Saurabh, Kunj, Ajit, and ***as. As a habit we do not change our towels and sheets every day to help preserve water. The housekeepers constantly kept up with our requirement during our eight day stay and the service was excellent. Readers might wonder how I ***age to remember the names of the servers and staff, actually I make it a point to ask for names of the servers and staff whenever I come across good service. In the hospitality industry complaints tend to be voiced at the drop of a pin but good work goes unappreciated.
滿意
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