Good with parking location - excellent, near the main roads to city palace and location availability of hot water
food - awesome service - excellent room area - good
washroom door was not fully functional in 204
tv was not working
訪訪客用戶World class service, more than that very personalized
In fact, we had some sickness in the family and the hotel was very ”homely”, took care of the kids like their own
Facilities were really good
Food was wholesome, when we ordered a dish, several snacks, salad etc were offered in addition to the entree
I would recommend this ”palace” to anyone wanting to have an experience of feeling like royalty or family
訪訪客用戶Beautiful hotel. However we asked the guy in dinning to check if our room have dinner. He said yes and asked us to come 7:30pm for dinner. While we were eating other staff asked the guy what is their room number. We overhead that the guy (can’t remember his name) said let them eat since they have already started. He ignored us because he knew that he gave us wrong information. We appreciated for nice dinner and left but one of staff ran (Meena)to us at pool area and asked as to sign the invoice. We asked why when the guy said we can eat after checking our room number. She said it’s for our record. However when I checked out staff member Ohi asked us to pay 3098 Inr. We were getting late as our transport was waiting. We didn’t fuss about it and paid it because we are not clear on our checkout.
I just want the hotel to refund this cost because it’s not our mistake.
EEllie JayneThe rooms were very clean and well kept. It has a nice modern interior and atmosphere is really nice.
Service on the whole was good. On the rooftop, it was a little slow at times but very friendly and welcoming.
The location wasn’t too great for tourists. The main sights were quite a few kilometres away and it wasn’t particularly easy to get a rickshaw that didn’t want to overcharge you. Had to pay higher Uber prices to get around without hassle.
訪訪客用戶overall good stay.
Check in was smooth
Stayed in family suite.
Room was spacious and clean
Jacuzzi was nice and functional
only thing Dissappoined is Breakfast both variety and taste. Need to improve on that.
Staff was cooperative.
Easy connectivity to city.
SSukhArriving at the hotel was alittle challenging as the inner roads towards Lake Pichola hotel were small & narrow. We had to transfer from our car to an auto to reach the hotel. But on the whole our experience at Lake Pichola was a wonderful one. The staff and front desk were all very warm & welcoming. They were helpful & attended to our enquiries quickly. Loved the evening boat ride on the lake viewing the sunset.
Will definitely go back again
訪訪客用戶”my recent stay at this hotel was truly exceptional. The rooms were spotless and comfortable, the amenities were top-notch, and the staff went above and beyond to ensure a memorable experience. The location was ideal for both relaxation and exploring the city. I highly recommend this hotel for anyone seeking a flawless and enjoyable stay”