東薩塞克斯郡國家度假村(East Sussex National Hotel, Golf Resort & Spa)

The hotel was spacious and comfortable, as was the room. The surroundings and the views were lovely. The coffee in the bar and the food at breakfast was barely warm enough, certainly not hot, so that was disappointing. Also, having only one person behind the bar at lunchtime meant that service was slow and the employee was clearly flustered and stressed. Similarly, having only one person on reception at 2pm when check-in opened made for a long queue and an extended wait.

Lovely first impressions, however let’s it’s self down on staff… half are great and care, other half can’t be bothered.. look very scruffy. We had no hot water at 6 o’clock nor first thing in the morning! No apology made. The restaurant served lovely food, but was so noisy you couldn’t hear the conversation around a table of 4!

Excellent stay included one in our party who uses a wheelchair. Accessible facilities were excellent and no problems encountered with that. Our only issue was at breakfast on one day the food supply was not keeping up with demand with queues developing as we were waiting for various food items.

Overall, a very pleasant stay. Lovely, large room with an amazing view. Great ( and much appreciated in this heatwave) air con. Lovely and clean. One small criticism was that I had to remake the bed every day as they'd tuck in one side of the bottom sheet but not leave enough sheet on the other side to tuck in, resulting in it moving about and wrinkling up. Other than that, the bed and pillows were very comfortable. Staff were friendly and helpful. Breakfast on day one was a bit disappointing quality-wise but by day two and on subsequent days, it was much improved with plenty of choice. The hotel is a little out of the way so you need a car but the trade off is that you are surrounded by the most glorious countryside and views. All in all, a lovely hotel. Would definitely recommend and will return.

DO NOT GET INTO THIS SCAM, They have rooms in attic but doesn't show in pictures or inform in advance. Booked a double bedroom and they offered 2 single beds. Tristan de Carvalho( Reception Manager ) cancelled our bookings himself when he can not arrange a room for us as per booking and send us a cancellation email because they failed to provide a room. Initially he confirmed to refund the money but then disagree to refund us our money next day . I wish i would have recorded these scammers. Please avoid, they scam with pictures and hotel doesn't look like this at all. Please avoid

Very clean and comfortable bed. Great shower (shower head was loose, but didn’t affect its function). Did 20 lengths before a decent breakfast, and a 5k walk round the golf course afterwards, taking advantage of the dry, sunny weather. Will definitely return at some point.

O hotel é muito bonito. Piscina, academia e ótimo spa. Quarto grande. Comprar jantar antecipado eh mais barato. Generosos no reabastecimento das garrafas de água no quarto. Os funcionários não trabalham felizes, por vezes chegam a ser ríspidos. Não tem frigobar. O cardápio é igual sempre, no café da manhã e no jantar. Me cobraram duas vezes as diárias mas devolveram, contudo o IOF será cobrado no meu cartão pois não cancelaram o lançamento, simplesmente devolveram em duas operações diferentes.

Our second stay at the National, lovely again. Friendly professional staff, lovely spa facilities and lots of tasty vegan friendly dining options.

Good sized bedroom and fantastic pool and spa area I had a lovely Prawn avocado salad for tea..