沙盒豪華海濱公寓(Sandbox Luxury Beach Front Apartments)

After a 5 day stay here in my opinion there is good and bad. The good... The location is outstanding The beds are comfortable The inside lounges are good Booking support and reception very good. The bad... The cutlery supplied is mismatched and very limited (ie. only 3 forks supplied for a stay of 6 people, plates & bowls limited) Pod coffee machine available, only 4 pods included (at very least supply 6-8) Supplied hairdryer faulty TV aerial very dodgy Big hole underneath the artificial grass in front of unit 2 (someone will get hurt) Outside chairs, falling apart, a serious danger, most will soon collapse and someone will be hurt (please replace asap!) Bottom line, would we stay here again, absolutely, the location is great, close to beach, surf clubs, shops. The owners just need to fix some what appear to be long standing issues.

I had a wonderful 2 night stay in an ocean front apartment - the location is fantastic, the view is amazing, I loved sitting on the balcony watching the surf & soaking up the salt air. But honestly, this isn’t a “luxury” property. The layout & furniture is lovely but the whole place needs a good deep clean. For the $95 cleaning fee I expected it to be spotless but it definitely wasn’t. The windows especially are filthy, the couch has some noticeable marks & the doona on the main bed is stained & not in a cover. All the little things you would expect from luxury accommodation aren’t there - no toilet paper, no milk (even just 1 single serve longlife packet to make a cuppa on arrival), no dishwashing tablets (I wasn’t going to buy a full box for 1 wash) & the water dispenser in the fridge & filtered water tap didn’t work. There was quite obviously old (& dirty) ice in the freezer which I wasn’t game to put in my drink. I was told I could use the keysafe to lock up the keys while I went for a walk, which was very convenient, but when I returned the keysafe was unlocked & the keys were accessible to anyone who happened by. I had pretty much all my valuables inside the unit, thinking they were secure, so that was disappointing. But I got a cheap, last-minute rate & the weather was gorgeous so I enjoyed my stay overall & I would book again. I wouldn’t pay full price though. Hopefully management will read these comments & make some improvements. The property definitely has more potential.

I was really looking forward to coming down and staying 2 night on the water in luxury accommodation, but when I arrived it was far than luxury. This would be backpacker accommodation at it best! The kitchen sponge was reused, the cutlery draw was filthy, there was no big bowls for salads, no platter dishes, no wine glasses, the toaster is rusty, the coffee machine doesn’t work the jug was disgusting 🤮 the mattress on both bed are hard, no air con in bedroom, toilet cracked, shower from was not cleaned 🤮 one lap broken beside the bed, toilet paper not folded. Bloody shocking 😮 I’ll never stay here again. The picks on trip advisor looked lovely. That is false and misleading. It’s a dame shame that people go to these lengths just to get people to stay with them!

Very dissapointed. We booked a 2 bed luxury oceanfront Not at all luxury - in fact it is beyond basic. This place looks NOTHING like the photos online and was dirty. The sponge we were given to wash our dishes actually made me gag it was so dirty. The shower, floors, doors were all dirty and the layer of dust on everything was shocking. Even the laminated signs on the wall had coffee stains on them! The so called kitchen was not even as good as a kitchette in a motel. TV didnt get any channels so you just have to log into streaming services. Car parking is a joke - even if your so called allocated spot was available its impossible to get your car out unless other spots are empty. Yes it is across from beach but ive stayed in cabins that are better quality and cleaner. Stay away is my suggestion!

Everything about staying here was cheap: advertised as luxury: no luxury evident: chain store fit out of furniture & decor, uncomfortable bed, cheap scratchy linen, kitchen set up with inadequate mismatched items, advertised with a kitchen but a portable hot plate on offer, no storage for pantry items (we had an extended stay) no bathroom storage: dryer didn’t work. Parking your car required advanced driving skills to squeeze into allocated spot.and you are under the flight path of the airport with plane noise a daily interference. You get the picture? Go stay somewhere else where you will get better value than this overpriced unit.

View from the porch is next to none pending on what one ' s landscape is adorne. All the essentials that is required for a family. Lacked local tv programs due to the tv not picking up the signals however saved by the apps ie netflix. Cleaniness needs to be paid attention to we are in a covid world and there were remiments of precious tenants: not good. certain items need attention ie broken amenties.

I really wanted to like this place as communication and friendliness was great in talking to the property about check in at night... but cleanliness was really lacking. It was just a bit grimy, which is uncomfortable at the best of times; frightening during COVID times. Instructions said my unit was on the ground floor when in fact it was on the 1st level. Great location.

Location is amazing. Great price . Few little maintenance issues ; shower leaked & tv didnt work but we didnt mind at all as we were hardly in the unit.

Perfect for my business trip as close to nearby hospitals. Extremely good communication about check in and lovely apartment