住宿方回覆: Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi.We are delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services.With regards to the location, the hotel is conveniently located to Tokyo station of JR and Metro by 5 minutes’ walk. As you know, our hotel is located in central Tokyo so that in location is very convenient for your stay in Tokyo and many place in Japan.We are happy to know that you were able to leave with that impression.Again, thank you for having your time to offering valuable opinion and high score for our services. We hope your visit again Tokyo.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Kyobashi.We would also like to take this opportunity to thank you for taking time out of your busy schedule to give us your feedback on your stay.As you mentioned, our hotel is located only a 5-minute walk from the Yaesu Central Exit of Tokyo Station, which is very convenient for business and sightseeing.Thank you also for your feedback on our breakfast.Our breakfast is served daily, using ingredients that are carefully selected for their freshness and origin.We have a varied menu for each season, so we hope you will take advantage of it again.Our entire staff will continue to make every effort to ensure your satisfaction in the future.We sincerely look forward to welcoming you again.Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your previous stay. We are delighted to read that you were fully satisfied with your stay, appreciated our central location as well as the quality of our services.On the other hand, we are regrets to read that the softness of the mattress failed to exceed your expectation. We have adopted Serta mattresses which has the largest hotel bed market share in the USA. However, please rest assured that we will addressed your comment with the concerned department heads to pay attention for future improvement.Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking the time to provide us valuable feedback for your stay. We are happy to hear that you were satisfied with the cleanliness, facilities, and location in many respects.We are glad to hear that you enjoyed your breakfast.Thank you for your valuable feedback regarding the size of the room.Once again, we thank you for the comment you gave us and are very much looking forward to welcoming you back again in the future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
rck wong
入住於 2025 年 1 月
夫妻/情侶出遊
14 則評論
10.0/10
超棒
發布於 2025 年 2 月 7 日
東京位置非常好,但是樓下沒有太多的食物要走10分鐘才可以到地鐵站,附近有間皇宮可以考慮到去走走
住宿方回覆: Thank you for choosing Mitsui Garden Hotel Kyobashi and we are glad that you were pleased and impressed with your stay in Mitsui Garden Hotel Kyobashi.We are glad to hear that you were satisfied with our convenient location.Regarding meals, there are many restaurants in the neighborhood, so we can introduce you to them at the front desk.Thank you for your valuable feedback and we hope that you will give us another opportunity to be able to welcome you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are glad to hear that your stay in general was satisfactory, the comfort of our room and the location of the hotel, which is set in an excellent location in Tokyo.On the other hand, we apologize for not being able to meet your expectations regarding the lounge service.We value your feedback, which will assist us improving the need of our guests. Let me stress once again, your feedback is highly appreciated and we look forward to welcoming you back to the Mitsui Garden Hotel Kyobashi once Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you for your positive review. We are delighted that you found our spacious and quiet rooms convenient for your stay in the business district. Your feedback on the nearby amenities and transportation tips is greatly appreciated. Sincerely Yours, Mitsui Garden Hotel Kyobashi Rooms Department Manager
住宿方回覆: Thank you very much for choosing Mitsui Garden Hotel Kyobashi.We also thank you for your positive feedback regarding our location and convenience.We are glad to hear that you were satisfied with your stay at the Mitsui Garden Hotel Kyobashi.We look forward to seeing you again.Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Kyobashi.Thank you again for taking time out of your busy schedule to give us your feedback on your stay.As you mentioned, our hotel is located a 5-minute walk from Tokyo Station, or a 1-minute walk from Exit 24 of the Yaesu Underground Mall. It is also a 2-minute walk from Kyobashi Station on the Ginza Subway Line, and is used by many domestic and international guests for both business and pleasure. We are very glad to hear that you had a pleasant stay at our hotel.We are pleased to hear your compliments about our breakfast and lounge.We are not satisfied with the current situation and will continue to pursue services to make your stay more comfortable.We hope you will visit us again when you come to Tokyo and stay at Mitsui Garden Hotel Kyobashi.We look forward to welcoming you again.Mitsui Garden Hotel KyobashiRoom Department Manager
住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Kyobashi. Thank you again for taking time out of your busy schedule to give us your feedback on your stay. As you mentioned, our hotel is located a 5-minute walk from Tokyo Station, or a 1-minute walk from Exit 24 of the Yaesu Underground Mall. It is also a 2-minute walk from Kyobashi Station on the Ginza Subway Line, and is used by many guests from Japan and abroad, whether for business or pleasure. We apologize for any inconvenience caused by the Cleaning and Facilities in your room. ※As for cleaning, all Mitsui Garden Hotels chain hotels basically clean the rooms once every three days to maintain the quality of the rooms.We will take your valuable feedback into consideration for future consideration. We will continue to work hard to ensure that our guests are satisfied with our hotel. We hope that you will choose Mitsui Garden Hotel Kyobashi again when you come to Tokyo. We look forward to welcoming you again. Mitsui Garden Hotel Kyobashi Room Department Manager
住宿方回覆: Thank you for having chosen at Mitsui Garden Hotel Kyobashi from among a number of hotels and taking time to review of the hotel. We are glad to hear that you had a great stay with us, our convenient location, room size and a spotlessly clean room.Especially, we are glad to hear that you were satisfied with our convenient location which is one of the selling points. Our hotel is conveniently located only 2-5 minute walk from nearest station and easy to access for shopping and eating.We apologize for the inconvenience regarding the size of the closet in your room.We will take your valuable feedback into consideration in the future.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager
住宿方回覆: Thank you very much for staying at Mitsui Garden Hotel Kyobashi and for your valuable feedback.We are glad to hear that you were satisfied with our services.As you mentioned, our hotel is highly rated for its easy accessibility.We will continue to strive to provide services that satisfy all of our guests.We look forward to serving you again.Rooms Department Manager, Mitsui Garden Hotel Kyobashi
住宿方回覆: Thank you for having stayed at Mitsui Garden Hotel Kyobashi and taking time to provide us with your valuable comment. We are very proud to hear that our team took good care of you and we will share your lovely comments with them.Also,we are pleased to learn that you are satisfied with our breakfast buffet. It serves our guests very delicious food items of Japan for their good start of the lovely day.Thank you again and we certainly hope that your time at Mitsui Garden Hotel Kyobashi was a memorable one. We look forward to welcoming you back again in future. Sincerely Yours,Mitsui Garden Hotel KyobashiRooms Department Manager