獎盃俱樂部 - 沃斯堡北希爾頓歡朋套房飯店

Very disapointed After sitting in the lobby for 3.5 hrs waiting for a room to be available, at 4:00 I had to go back to my work without checking in. Many of our families were also waiting in the lobby, some of the kids needed to rest before going back to our swim meet and they were not able to. Person on the desk says that she only had one person cleaning rooms, really? I had asked for a late check out on Monday and was very bluntly denied one, even though I brought my swim team for the weekend with lots of business to your organizations. I am frustrated, disappointed and after being in your hotels for over 40 years with different organizations and personally, I believe our relationship with you folks has ended.

Overall very good; beds excellent. However the parking lot lighting seems dim which in my opinion is a security issue. Also, in the bathroom, in spite on being a newly renovated floor, there appeared to be black mold on the lighting fixture . A single serve kerig coffee maker would be better and provide better coffee those those gadgets that are there.

The hotel was very clean and staff was friendly and professional. The breakfast was great and everything was wonderful

Poor customer service

Kayla who checked us in was fabulous! Very personable & professional. Great asset to the hotel company!

Wish there were more of these hotels One of the best places we have stayed for an overnight stay…clean, quiet, comfortable. The price was amazing for all we got.