住宿方回覆: Dear Guest,Thank you very much for taking the time to share your positive feedback. We’re delighted to know that you enjoyed our first-class service, the impeccable atmosphere, and the wide variety of dining options nearby.Your kind words are truly appreciated and serve as great motivation for our team to continue providing exceptional experiences to all our guests.We look forward to welcoming you back soon for another wonderful stay.Warm regards,Rui Torres | Guest Relations Team
住宿方回覆: Dear Guest,Thank you for your continued loyalty and for taking the time to share your recent experience with us.We are truly sorry to hear about the condition of the bed in your room during your latest stay. Please accept our sincerest apologies for the discomfort this caused. Your feedback regarding the mattress and its positioning is extremely valuable, and we have already reported this to our housekeeping and maintenance teams for immediate inspection and replacement if necessary.We greatly appreciate your support over the years and hope to restore your full confidence in our accommodations on your next visit.Best Regards,Chloe NevesGuest Relations
住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We sincerely appreciate your observations about the room facilities, including the minibar provisions and the bathroom faucet design. Please accept our apologies for any inconvenience these issues may have caused during your stay. Your comments have been duly noted and will be communicated to the appropriate departments for review and improvement.We value your patronage and hope to have the privilege of welcoming you again, offering a more refined and comfortable experience.Best Regards,Chloe NevesGuest Relations
Lizazhao
豪華房
入住於 2025 年 3 月
好友出遊
8 則評論
9.7/10
極佳
發布於 2025 年 7 月 27 日
十分滿意的體驗
住宿方回覆: Dear Mrs. Lizazhaowei,Thank you so much for your kind words!We’re very pleased to hear that you had a very satisfying experience with us. Your feedback means a lot to our team and motivates us to continue providing excellent service to all our guests.We look forward to welcoming you back in the future!Warm regards,Rui Torres | Guest Relations Team
住宿方回覆: Dear guest Anni0601,Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. It fills us with pride to know that you enjoyed our hotel. We regret that the room service did not meet your expectations and we will check internally regarding this situation. We hope to welcome you back soon. Best regards, Dora Chis - Guest Relations
住宿方回覆: 尊敬的Edailson先生,非常感謝您如此出色的評價!我們很高興聽到您喜歡我們的24小時服務、客房送餐服務和免費迷你吧飲品。很高興聽到您也喜歡我們的早餐,尤其是調味鮭魚。我們希望很快歡迎您再次光臨Myriad by SANA Hotels!此致,Chloe Neves,賓客關係部
Asher.L
豪華房
入住於 2024 年 11 月
家庭出遊
4 則評論
10/10
超棒
發布於 2025 年 1 月 1 日
這是我住過的最好的酒店之一。如果再來葡萄牙,一定會再來。
原文以 Google 翻譯
住宿方回覆: 尊敬的賓客,希望您回家愉快。感謝您在里斯本期間選擇入住 Myriad by SANA 酒店,並抽出時間評價您的入住體驗。我們很高興您在這裡度過了愉快的時光。我們非常榮幸地歡迎您入住我們的酒店,並期待您下次光臨 Myriad by SANA 酒店。此致,Dora Chis,賓客關係團隊
訪客用戶
豪華房
入住於 2025 年 7 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2025 年 8 月 18 日
Très bon hôtel, le sauna et piscine avec la vu magnifique. Dommage que le personnel ne parle pas français alors que pour ma réservation il y avait écrit qu'il Parlais français.
翻譯
住宿方回覆: Dear Guest,Thank you for taking the time to share your experience with us.We’re very glad to hear that you enjoyed the hotel, especially the sauna and the pool with the magnificent view. It’s always rewarding to know our guests had a pleasant stay.We’re sorry to hear, however, about the inconvenience regarding the language. We understand how important clear communication is, especially when it’s expected based on the reservation details. Please accept our apologies for not fully meeting your expectations in this regard. Your feedback is valuable and will help us improve our service for international guests.We truly hope to welcome you again in the future.Warm regards,Rui Torres | Guest Relations Team
住宿方回覆: Dear Guest, Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. We are delighted to hear that your experience at the Myriad met your expectations and we hope to welcome you back again soon. Best regards, Dora Chis - Guest Relations
M57901****
高級房
入住於 2025 年 5 月
家庭出遊
8 則評論
10/10
超棒
發布於 2025 年 7 月 11 日
環境無敵,樓下就是海邊,跑步很舒服,樓上是健身房,器械很齊全,泳池是加熱的水,適合小孩游泳
住宿方回覆: Dear Guest,Thank you very much for your kind words!We’re thrilled to know you enjoyed the unique environment surrounding Myriad by SANA, from the beautiful riverside area ideal for running, to our fully equipped gym and heated swimming pool. It’s wonderful to hear that these amenities added comfort and enjoyment to your stay — especially for the little ones!We hope to welcome you back again soon for another great experience.Warm regards,Dora ChisGuest Relations Team
Evgeniya Galushkina
豪華房
入住於 2024 年 9 月
夫妻/情侶出遊
17 則評論
9.0/10
滿意
發布於 2024 年 10 月 11 日
很漂亮的新飯店。一切都我喜歡。
原文以 Google 翻譯
住宿方回覆: 尊敬的葉夫根尼婭·加盧甚金娜女士,非常感謝您選擇 Myriad by SANA 酒店。我們非常重視您的選擇,並很高興您能成為我們的客人。期待您再次光臨。此致,多拉奇斯 - 賓客關係團隊
住宿方回覆: Dear Guest, We would like to thank you for choosing Myriad by SANA for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards,Alla BerghiiGuest Relatios