德瑞飯店-多格蒂公寓(The Dalgety Apartments)

Stayed for the week. Were greeted with a flustered lady saying that the cleaning staff had turned up. Stayed on the first floor, very noisy with road noise. On our last night a party in the room next door. Tried calling the property manager over 15 times beyond 12.45 am with no response, even though the property policy is no noise after 10pm. The dooner had blood stains. Probably not going to stay here again, ever.

Spacious unit. Spectacular views. Enjoyed a swim in the pool. Great service by all staff. Had the opportunity for a late checkout, due to an evening flight, so enjoyed a leisurely and relaxed last day of our holiday.

Not only was the apar**ent in a state of severe uncleanliness, but it also contained health hazards that are completely intolerable. The presence of what appeared to be human faeces on the bathroom wall is beyond disgusting and poses a serious health risk. Additionally, the overall dirty condition of the apar**ent, including stained and soiled carpets, cigarette butts, an abundance of dust and grimy indoor and outdoor furniture was appalling. This level of neglect in maintaining hygiene and cleanliness standards is unacceptable and has significantly impacted my experience and trust in this establishment. Furthermore, the lack of response from your management only added to the distress caused by these unsanitary conditions.

The customer service at the Dalgety is excellent. Clint went out of his way on more than one occasion to assist me - he’s wonderful! The pool is beautiful with great views and my apar**ent was huge. Some of the kitchen utensils could do with updating (split chopping board etc) and furniture has a bit of wear and tear. A fantastic location if you are working in Townsville CBD and only a short walk to the local Woollies for groceries. Thank you to Clint and the team.

Car park lift was broken so that made it difficult to work out how to access the apar**ent as it was a weekend and reception was closed. Otherwise the staff did leave after hours instructions (it just didn’t cover the broken lift) Location was good but a wifi option would have been good.

Apar**ents were a great set out, but the floors in apar**ent were disgustingly dirty. Black feet throughout stay from floors. Also cockroaches in apar**ent and a lot of mould in shower. Just needs a bit of TLC and a scrub and would be great, as great location and setout.

The property is within a 3 minute walk to the Leagues a club back door, 5 minutes to Chemist Warehouse, 6 minutes to Woolworths, 15 minute walk to the footy stadium and 15 minute walk to the Strand. I chose this property based on location and it didn’t disappoint. There were 3 of us for the 2 bedroom, 2 bathrooms, so that worked well. The king bed was huge in the main room. We loved the washing machine and dryer. The kitchen is a great size, being on holidays, I never one used the dishwasher, preferring to hand wash our breaky items and ate out for the rest of the day. Aircon worked well, then used the overhead fans at night and turned aircons off. 2 balconies were cute, but not used much as was the pool. Good place to stay to be close to everything.

The apar**ent was clean and comfortable and everything you need to cook your own meals if needed. The parking was in a different building so was slightly inconvenient getting your luggage to your room but the receptionist was very cheery .