steven
2023 年 8 月 15 日
First, for being very expensive, the cleaning service was terrible. They skipped our room twice, no towels, no trash removal, and didn't make beds. Had to go down stairs and ask for this service and they do not make beds anymore as part of service. Lady came up and brought new towels and took trash. We walk outside room about 45 minutes later and see our towels and trash right outside our room. Was wondering from earlier seeing towels and trash outside other rooms if guests were doing this, but it was the cleaning service. Was a tad disgusted to see all of this. Cheap motels provided better service, even though this was an expensive hotel. Pools were nice, the walk to ocean was nice and short, but that cleaning service was terrible and really dampered what should have been a great experience. You don't think of how important a good cleaning service is to your stay until you receive such poor service. Very dissatisfied and would not stay here again.
翻譯