色雷斯懸崖高爾夫及海灘度假飯店(Thracian Cliffs Golf & Beach Resort)

我們原本打算在保加利亞最著名的度假村度過幾天，但我們非常失望。產生這種感覺的主要原因是個人態度，特別是在餐廳，幾乎沒有例外。他們拒絕讓我們坐在某張桌子上，因為我們在預訂時沒有要求那張桌子，儘管那張桌子和所有類似的桌子整個晚上都是空的。另外，您在辦理入住時不會收到很多或準確的資訊。如果這是第一次來這裡，祝您好運……第二個原因是公共區域的清潔服務做得不好。熱水並非一直可用，加熱有時需要幾個小時。有一天晚上，從海灘出發的接駁車沒有來接任何人，我們必須步行幾公里才能回到度假村。把這些問題都暴露給經理，他根本不關心，態度很被動。他感興趣的只是我們是否考慮回來。不，謝謝 ：（

這家旅館究竟缺少什麼，只能作為例子。當我們到達時，床單上有一大塊污漬。我拍了一張照片並將其展示給接待處。由於客房清潔人員不再工作，他們想給我一張新床單。當我說我不會帶著床單在設施裡走動時，他們同意把它放在我的房間裡。晚上我得自己換床。我房間的窗戶已經很久沒有打掃了，一打開窗戶就看到大片飄動的蜘蛛網，這進一步加深了我的負面印象。淋浴間的水無法排出，因為排水口位置較高。當然，這不可避免地會導致黴菌的形成，這一點已經清晰可見。高爾夫：第二天，我收到了一個預留的高爾夫球包，每週花費90 歐元：我收到了生鏽、骯髒的球桿，9號鐵桿不見了，卡拉威發球桿發出叮噹作響的聲音，在我耳邊響起，我自己和我的隊友決定不再使用它。我換了包包，買了一套眼鏡蛇套裝。這裡的把手完全破爛了。看照片。我要求在第二天之前更換它們，但這是不可能的，因為專賣店裡沒有把手。第二天社區小超市只有兩大瓶水。當我指出我的朋友肯定會來買水時，我被告知不會再有供應了。兩天后，這家小超市以及該地區所有其他商店也都關門了。而 ProShop 一直營業到晚上 8:00。然而，這絕不是廣告所承諾的那樣排他性。該員工對顧客仍極為冷漠。不幸的是，這適用於許多員工（儘管不是全部）。整個設施看起來管理不嚴。我的印像是沒有管理階層對任何事情負責。早餐時間是早上 7 點 30 分，但我發現自己站在一扇鎖著的門前。不久之後，一名員工告訴我，他們已經把時間改為早上 8:00，只留下我站在門前。早餐本身非常好，有很多選擇。多年來，建築群周圍已是廢墟，衰退嚴重。我無法擺脫這樣的想法：在某個時候，這種命運也會降臨在色雷斯懸崖上。由於才九月中旬，還有其他團體到達，我不明白你們怎麼能如此無知地對待你們的顧客。在地理位置優越的 Geti 餐廳，午餐時間我是唯一的客人，我詢問是否可以將喧鬧的休息室音樂調小一點

Nous avons joue 2 fois ce golf qui n'a pas d'adjectifs pour le décrire tant il est surréaliste. Golf très difficile(départs des silver) car il faut des longueurs et directions parfaites (170/180 mètres)sur beaucoup de départ pour atteindre les fairways.Des trous challenges(6 et 7).Tous les trous ont des spots différents. Si ce n'est pas le plus beau golf du monde,il en est pas loin. Il faut aller en Bulgarie uniquement pour le jouer. Incroyable.

I went to this hotel with a bunch of friends on an annual golf tour. The hotel has a great location with an exceptional golf course attached to it. The beach restaurant is top notch. The general quality of the hotel is average, it needs maintenance. The standard is quite low. What is really missing is customer service and focus. The most shocking example was my experience upon checkout. The manager of the hotel, Mr Boër, got the message I had taken liquor from the mini-bar, which was untrue. I told him this was not the case and I needed to get to the airport urgently. They sent out two sets of people to room to check and kept me waiting for 20 mins. The conversation went sour, he basically accused me of being a lier and a possible thief, as some customers 'steal the entire mini-bar' In the end it was confirmed the liquor was still there, but a as a result I had such a bad experience I would never recommend this hotel.

My son and I took a trip there to play golf. We were not disappointed. We first learned of the resort through the YouTube series Adventures in Golf. In fact, we flew United on the way to Bulgaria and the series and the show featuring this course was available to watch for free on the plane. I am an 11 handicap, my son is a 2. We played different tee boxes. No matter what tee box you play from, you will find the course to be very challenging. And Beautiful. The first 8 holes are along the cliffs. The Black Sea is right beside you, albeit anywhere from 30 to 70 meters below. The remaining 11 hoes are a little further inland and at even higher elevations. There is not one place on the course there the view is anything less than spectacular. We met Jordon Borisov, the head golf pro the first day we were there. I took one private lesson and my son and I also took a 9 hole playing lesson. Jordon is a terrific instructor. Whether you want to have someone look at and correct correct minor things in your swing or want more serious changes Jordon is the guy. We left the property once to paly played one time at Black Sea Rama and wondered why we bothered. Thracian Cliffs was one of the most beautiful and challenging courses I have ever played. Well worth the time to travel there. I see that many people have complained about the price of the food at the resort. The breakfast buffet at the resort is superb. One of the best I have ever encountered. You name it they have it or will make it for you. Moreover all the staff were very accommodating and friendly. We did not have dinner at the resort. Instead, since we had a car, we traveled to restaurants in the little villages/towns near the resort. All the meals were excellent and you could not beat the prices. Rarely was any entree over $10 US. Beer, wine and drinks were also at unheard of prices. Simply go on Yelp. These places are not hard to find. That said, Simply go on yelp. Our 2 bedroom unit was spacious and well appointed. There was also daily maid service. Were this course in the United States it would be known as one of the top courses in the world. In Bulgaria, it remains one of the golf world's best kept secrets. Go play it. And, unless you are a scratch golfer, and maybe even if you are, bring plenty of balls.

This resort is more closed than open in May. It is set up for self catering at least partly but they hadn’t bothered to open the supermarket so it isn’t possible to self cater. You can’t buy a drink in the “Sports Bar” and there is no other bar to drink in. That leaves you with two restaurants on site which have extortionate prices and no wine by the glass so you will be paying through the nose for poor “Bulgarian” wine by the bottle. The service in the restaurants is rude and horrendously slow even though the food is fairly good. You can get a taxi to the local village but the dreadful service is equal to the resort. It took two hours to deliver a simple meal at one restaurant locally and we just walked out, it was too late to be eating. The golf course is stunning but the make shift bar on the 18th has no toilets which is bizarre. The course is so difficult it destroys the average golfer and you can expect to lose an awful lot of balls which is not my idea of fun. Overall a missed opportunity to create something special and we will not be back.

A must-play course. Views were absolutely thrilling to look at, and holes to play through. even though one of the hardest golf courses I have every played. Will definitely go back as the views and shots being taken were just so dramatic. Facilities were OK although no changing room, and only an outdoor bar area near the 18th green(staff there were excellent)

Definetly this is a place for rich people that play golf. Amazing course. We've tooked some golf lesson, it was a dream come true. First dissapointment is that they don't speak english very well not even in reception. The cleaning ladies were incredible unhelpful not even when I showed them what I wanted, they still would not react, not a word of english, had to call reception. The food and beverage prices are outrageous, insane I could ad. I reccomend bringing at least water, sadly we didn't research this. The beach is far, you can get there only by golf car. Not much to do here, but golfing. No playground for kids. For Thracian Cliffs managment you should really invest in hospitality training and english lessons, this are a must for this place.

I strongly recomned the resort for any special occasions. We have an amazing time in this extraordinary resort. The staff was really kind and helpful, people were always smiling. The views are spectacular, the food is delicious. Our overal experience was great and we will surely be coming back next year.