The hotel was filled with youth hockey players. They played soccer in the hallway in front of our room till 9:30PM (we couldn't sleep). We repeatedly complained to the front desk (they initially did not answer our call). When they did answer our call they were unable to control the children. The next day our room was upgraded (thank you). But even at the new room location the kids ran around unchecked.
翻譯
Pankit
入住於 2023 年 8 月
家庭出遊
2.0/5
發布於 2023 年 8 月 18 日
The experience was below my expectations. We booked this hotel considering the amenities offered and how the room looked.
But the 2 queen bed offered on checkin were soo old, small and basic. Interiors are not that good. Considering I came here in search of good service and quality rooms, I believe i should have taken room closer to Niagra.
Both rooms had something missing - one had no mirror, bathroom sinked was clogged, other one didn't had a garbage bin, no proper chair to sit on.
The reception looked grand but the rooms were below average, so I would not recommend this hotel unless you getting it for below $100.
NOT RECOMMENDED for $200
翻譯
Karine
入住於 2023 年 8 月
家庭出遊
5.0/5
超棒
發布於 2023 年 8 月 9 日
Nous nous sommes retrouvés à cet hébergement à la dernière minute puisque notre location de maison a été cancellé.
L'emplacement est super! 15 minutes des chutes, à proximité des vignobles. Pour nous, l'emplacement était parfait.
8 bornes de recharge tesla sur place et 4 bornes régulières avec charge gratuite pour les clients qui fut une agréable surprise pour nous ayant une tesla et notre couple d'amis ayant également une voiture électrique.
Grande chambre ( suite) qui nous a permis de se rassembler, discuter et manger entre amis.
Belle décoration, beaux meubles. Grands espaces.
Excellent service, autant du personnel hôtelier que du personnel du restaurant pour Déjeuner.
翻譯
Andrew
入住於 2023 年 10 月
其他
2.0/5
發布於 2023 年 10 月 23 日
We were staying at a quite expensive room in this hotel for a planned five nights, but due to an injury to a family member we had to leave early. The hotel would not cancel the remaining time and we had to pay full price for a shorter stay.
翻譯
Sunny
入住於 2023 年 9 月
其他
1.0/5
發布於 2023 年 9 月 27 日
The room is good but service is very poor, i booked for 8 nights they didn’t provide room service not a single time. No room cleaning. Short of staff. Overall very bad experience with this hotel .
翻譯
Mimi
入住於 2023 年 5 月
家庭出遊
4.0/5
很好
發布於 2023 年 5 月 23 日
Stayed for 2 nights with my kids to visit Niagara Falls, 15 mn to the falls. Having a car, it was very convinient.
The room was clean and the staff very helpful.
翻譯
OUSMAN
入住於 2023 年 8 月
家庭出遊
4.0/5
很好
發布於 2023 年 8 月 2 日
Un bon hôtel pour y séjourner.
Calme, propre et le personnel très courtois.
翻譯
Danielle
入住於 2023 年 11 月
商務出差
5.0/5
超棒
發布於 2023 年 11 月 13 日
Bien, près de l'Université Broke.
翻譯
David
入住於 2024 年 3 月
其他
5.0/5
超棒
發布於 2024 年 3 月 22 日
This is an outstanding property with spacious and clean suites. The staff are very helpful and the food, drinks and service at the hotel restaurant are excellent!
翻譯
Edward
入住於 2024 年 2 月
商務出差
5.0/5
超棒
發布於 2024 年 2 月 21 日
The hotel restaurant is for a "hotel-restaurant" surprisingly very good. The staff is very warm and friendly, courteous and efficient. The menu is short but covers a very good range of possibilities.
翻譯
Asif
入住於 2024 年 2 月
家庭出遊
1.0/5
發布於 2024 年 2 月 21 日
Old building, very dirty rooms, clogged washrooms and hair everywhere. Even the linen were not clean. Staff not helpful at all. Avoid!