蘇瓦拉米灣諾富特飯店的評論

住宿方回覆: Bula Vinaka, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed the beautiful sea views and the delightful sight of fish swimming right outside your room. Our location by the sea is indeed one of the unique features we are proud of.We appreciate your feedback regarding the proximity to the main road and the challenges you faced with taxi accessibility. We understand the importance of convenience for our guests and will look into ways to improve this aspect of your stay.Your insights are invaluable as we strive to enhance our guests’ experience continuously. We hope to welcome you back in the future and provide an even more enjoyable stay.Warm regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Bula Vinaka,Thank you for sharing your experience with us. We’re delighted to hear that you enjoyed our seaside location and found the sea view room's balcony to be a pleasant feature. Our aim is always to provide a relaxing and enjoyable stay for our guests.We appreciate your feedback regarding the garden view room's sanitary conditions and facilities compared to the sea view room. Your insights help us identify areas where we can improve and ensure a consistent standard of cleanliness and comfort across all room types.We also take note of your comments about our breakfast offerings and the late single-store package. We are continuously working to enhance our dining experience, and your feedback is valuable in guiding these improvements.Thank you once again for your detailed review. We hope to welcome you back in the future and provide you with an even more delightful stay.Warm regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Bula Vinaka,Thank you so much for your kind review! We're thrilled to hear that you enjoyed the nice environment and the sea view from your room. It's also wonderful to know that our convenient location and accessibility made your stay even more enjoyable.Your feedback means a lot to us, and we’re delighted that we could contribute to a memorable experience. Should your travels bring you back to the area, we would be delighted to welcome you again!Warm regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Bula Vinaka,Thank you for your 5-star rating and for being an amazing part of our journey. It’s wonderful to know that you had a great stay with us. We strive to create a home away from home for our guests, and your feedback is truly appreciated.We look forward to welcoming you back on your next visit!Vinaka & Kind Regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Bula Vinaka, Thank you for sharing your feedback with us. We deeply regret to hear about your experience and sincerely apologize for not meeting your expectations during your stay.Regarding the breakfast, we are disappointed to learn that it fell short of your satisfaction. Your comments have been shared with our kitchen team, and we are actively reviewing our offerings.As for the issue of ants in your room, we take cleanliness and comfort very seriously. We regret that this happened and have immediately addressed the matter with our housekeeping team to ensure that this situation is resolved and does not happen again.We truly value your feedback as it helps us improve. Thank you for giving us the opportunity to make things right. We hope you will consider giving us another chance in the future.Warm regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Dear Guest,Thank you so much for your wonderful review! We are delighted to hear that you liked our rooms clean and tidy and enjoyed light breakfast option with beautiful sea view. Our team takes great pride in providing a memorable experience for our guests.We hope to have the pleasure of welcoming you back soon!Kind Regards,Radini DiniqaAssistant Reservations Manager

住宿方回覆: Bula Vinaka Mike,Thank you so kindly for your comments and rating us so highly. We are truly happy to know that you had a lovely stay with us. Thank you so much for choosing Novotel Suva and we hope to see you back, until then take care.

住宿方回覆: Bula Vinaka Tom de Reu，感謝您入住我們飯店並花時間分享您的回饋。我們很高興聽到您對我們的服務和位置表示讚賞，並會考慮再次入住。請放心，我們會認真對待您的回饋，並將與我們的客房服務團隊一起處理此問題，以確保問題得到解決。我們期待將來再次歡迎您，並為您提供更好的住宿體驗。

住宿方回覆: Bula Vinaka Vilimaina Pepena,Thank you for your high rating and for being an amazing part of our journey. We are truly happy that you had enjoyed your stay and looking forward to having you stay with us again. Vinaka & Kind Regards,Radini DiniqaAssistant Reservations Manager