坦佩畢業生飯店(Graduate Tempe)

The room is super cute and clean, although the plugs on desk and the lamp on coffee table do not work…

I stayed at the hotel for a day. I had a long drive and was ready to relax. I went to check in and the gentleman at the front desk was very nice. A manager came out and assisted with the check-in. Both men were very professional and polite. They were kind enough to upgrade me and gave me free parking for the night, which was very considerate. I enjoyed my stay there and would definitely book again!

You have to pay for parking, even though the parking lot is empty. And it didn’t state that anywhere. I had to walk in and kill 3 moths before even unloading my luggage. The shower head is gross. Broken tiles. There’s no shampoo. No trash in the room minus the small one in the bathroom. It’s a very disappointing experience.

Loved The Graduate Tempe. Is it an older hotel that was remodeled? Yes. Could it make a few improvements? Sure. Did I have a single issue over my 2 night stay? Nope. Was super comfortable for me and my teen daughter. I have ********** VIP Gold status and they honored free parking, upgrade, and late check-out. Room was spacious and clean. Nice balcony to sit and enjoy the weather. AC worked well but took me a minute to adjust for right temperature. Ample parking was available. 4th floor was quiet. I think only one elevator worked but never had to wait. One thing I would suggest improving is letting guests know about amenities available. I was told about breakfast availability (I would skip it) but not that there is a microwave on the floor which I could have used to warm up food. I had a few drinks in the bar around 9pm on a Friday and it was empty. Really good drinks and super nice bartender. 8 forgot to ask her name. The next mor.ing at breakfast the service was meh and the food was also meh. Convenience was only reason to eat there. No clue about shuttle since I had my car but did hear a few lobby conversations about inconvenience.

I had a great experience at graduate hotel. Tom the hotel manager was outstanding and very professional with checking me in! Tom went out of his way to make sure I was comfortable with my stay! Thanks Tom!

The staff at check-in did not "warn" me about the additional fee for parking on site. Only found with a note demanding payment or my car would be towed way! Pool encourages local home residents to use the pool at the hotel. Rooms need upgrading.