德黑蘭西摩孚飯店(Simorgh)

THE SERVICE WAS GOOD AND THE FOOD TO

Staying at the Simorgh Hotel, a name rich with historical significance, is usually a delightful experience, but unfortunately, my last four-day visit was nothing short of a fiasco. Despite being housed in the Royal Suite - the highest level of luxury that the hotel purports to offer, my stay was marred by a series of disappointments that began as soon as I attempted to bathe. The primary issue was the hotel's glaring plumbing problem. Upon settling into my suite and attempting to freshen up, I was greeted by a painfully low water pressure. Despite the size and grandeur of the suite, it took an astounding 40 minutes to complete what should have been a quick and invigorating shower. The frustrating experience cast a significant amount of doubt over my own personal hygiene, to the point where I found myself scouring Google for nearby public bathhouses. Moreover, the pictures shared by the hotel did a poor job representing the reality of my accommodation. There was a clear discrepancy between the plush, enticing photos I was presented with prior to my arrival and the actual condition of the suite, which was spacious and comfortable but not quite the luxurious spectacle I was promised. Compounding my initial dismay, the breakfast options were severely lacking in variety and quality. The options were limited and far from the diverse and appetizing spread a hotel of Simorgh's reputation ought to provide. Further disappointment awaited me in the form of a cramped, underwhelming bathroom. The size was completely inappropriate for a suite of such caliber, with hardly enough room to move around comfortably. In addition, the air conditioning unit installed in the suite was excessively noisy, to the point where it significantly disrupted my sleep. After having lodged several complaints about these issues, I was relocated to another suite, a process which necessitated packing and moving my belongings at an inconvenient hour of 1 a.m. The new suite was similarly spacious, but disappointingly, it came with its own set of problems - the water pressure was still pitifully low, and there was a complete absence of hot water. The noisy air conditioning persisted, making for another night of disrupted sleep. Upon expressing my dissatisfaction to the front desk, I was met with an irritable and loud response from the receptionist, who sharply informed me that all rooms had similar issues and that the water situation would be rectified in about three hours. The sheer rudeness displayed was wholly unbecoming of a staff member at a reputed hotel like Simorgh. My experience at the Simorgh Hotel was an unfortunate array of disappointments. What should have been a luxurious stay in the best suite available turned into a series of hassles that no guest should have to endure. With a heavy heart, I am packing my belongings to move to Espinas Palace Hotel for the remainder of my stay in Tehran, in the hopes of finding the quality of service that was sorely lacking at the Simorgh

Simorgh is generally a good hotel with great history behind it. Sadly I’ve been staying here for the past 4 days and was able to take only ONE single mediocre shower during my stay. The hotel has a clear plumbing problem. I booked their best suite, the royal suite. Disregarding the fact that the images I was sent do not reflect the reality of the suite, the suite was actually spacious and nice. Problems started as soon as I tried to take a shower. Water pressure was very low that it took me 40 minutes to take a shower that left me so unsure of my own personal hygiene that I googled nearby public baths. After several complaints, I was moved to another suite (I had to pack and carry my own things from one suite to another at 1:a.m). Similar in size but with more problems. Low water pressure and no hot water and a very noisy AC UNIT that kept me up all night. I complained about it to the front desk and they seemed so helpless and annoyed and told me that all rooms were like that. Long story short, I’m packing now and moving to Espinas Palace hotel for the remainder of my stay in Tehran. Such a shame.

I booked the hotel and I was supposed to stay in the hotel for 4 days,but I had to leave there after 3 days because of my job,and the front office staff really helped me about it and didn't even let me to worry about it. First of all,they've sent me a taxi at the airport,they've let me in the room as fast as fast as possible then I could rest. I ate an incredible breakfast,ypu could find anything you want there. And also,I was really inspired by the discipline they have,at first I thought they are German,LOL. The rooms were so clean and very nice,it was so quiet and I really had a wonderful time there. Thank you Simorgh

I stayed in this hotel for 3 days,and I arrived too early but they helped me and honestly,I was so tired but they calmed me and suggested me to use coffee shop and also visiting a watch shop in the hotel. About rooms,It was an small but practical one.I could use a desk for my papers and also a minibar which made me comfortable and I didn't have to go out for buying things and I could do my work and also get some rest.

I came to Iran after 6 years and chose Simorgh Hotel. I was very satisfied with the cleanliness of my room, everything was clean and beautiful. All staff were kind. Thanks to the reception staff, especially Ms. Hooshmand, she helped me a lot and is very polite and kind. 🙏🙏🌹