綠塔飯店(Green Tower Hotel)

The hotel is misguiding customers with very old photos that is not the reality. The staff lacks customer service skills and are very rude and intimidating. The rooms are left uncleaned for over 4 days despite several request to make the room. Even basic request such as iron takes 1.5 days to get and once we get the iron the staff takes it back in 20 mins. They would lie about the mini bar usage which I confronted them and they then backed off. The receptionist is very very rude and watch out for his intimidation. They should discontinue the breakfast as it is the worst you can get with what looks like left overs and mostly cold old bread and very limited choices. The pool is as dirty as it can be. I don't recommend anyone staying there even for free.

Hi I stay in 7 night in hotel in April Hotel have advantage and disadvantage 1- Hotel and room is clean 2- Room is medium 3- breakfast is poor 4- Staff not helpful 5- Hotel is far from Central city and you must use bus or yandex taxi 6- Hotel is silent and you can rilax at Room or lobby 7- Near of Hotel no market and you must above 1 kilometers walking for buy anythings 8- Price of this hotel is medium and is advantage

Terrible place. Advertised as a 4 star. It is. 2 stars at best. Sits on a major road with no sound proofing and you feel as is you are sleeping in the middle of the road. Rooms are not clean and that includes **********s found on sheets. I had to change 3 rooms at 02:00 at night as one had a broken door to the balcony the other had no heating. Breakfast was just appalling.