美國長住飯店 - 塔科馬 - 法伊夫(Extended Stay America Suites - Tacoma - Fife)

We enjoyed our stay here very much. Room/bathroom was clean and, had a full size fridge and kitchen. Customer service was accommodating and pleasant. Laundry room has 4 washers and 8 dryers! Very, very, convenient. Our 2 full beds had clean sheets/pillows and was comfortable. Only issue was the dish network kept losing signal but, I don't blame the hotel for that. Over all experience was exceptional and we're vary satisfied during our stay. We highly recommend this hotel. Thank you to the staff (especially Dazza) for a great customer service.

They're always nice 🙂👍🏾

Currently homeless and door dashing just to have a room each night. No matter where my day ends, I look at this location first purely because of how amazing the gal behind the counter is. She’s made coming here so welcoming and friendly and you just don’t get that at every hotel, let alone every location of extended stay. No matter how upset I’ve seen guests about details she couldn’t control, she has remained calm and professional each time. The energy in the room just goes flat whenever it’s someone else behind that counter. Please keep her.

Not the best experience here. No heating/cooling in our room, the fan on the unit was also not functional. The windows only opened 2" (Im sure due to security concerns) but it meant no airflow in the room. We were not offered any other room options, and a person could not come to fix the unit "until the morning" but that did not occur before we checked out. Provided 3 pillows for a queen size bed- they were out of pillows, none available. Provided breakfast was coffee and oatmeal packets- hot water not provided. At 8 am they did have some mini-muffins put out. Rooms did not contain coffee maker, bowls or silverware despite being an extended stay hotel- you have to ask for those items. I appreciated the fully fenced parking lot. In general the hotel appeared clean.

The lady's working the front desk morning /night made my stay absolutely amazing kind helpful patient great customer service thankful for them it was amazing stay

I already called this morning to talk to customer service regarding the drug paraphernalia found underneath the fitted sheets which let me know that the fitted sheets were never changed prior to me checking again

Our room was non smoking but smelled liek smoke. The floors were dusty. Location wise its a sketchy part of town. Actual workers were very nice tho like checkin staff and cleaners.

We spent 3 nights in the hotel. Unfortunately, our TV couldn't be made to work, and unfortunately there wasn't a hair dryer available either. The cleanliness and friendliness and helpfulness of the staff was excellent.

The evening attendant had so much energy( didn't get her name ) but, she is a KEEPER🙂 Need Ice machines badly