諾富特-塞格德飯店的評論

住宿方回覆: Dear Harel,Thank you for taking the time to share your feedback with us.We are sorry to hear that certain aspects of your stay did not meet your expectations. Regarding the complimentary mineral water, please note that one bottle is provided per room as part of our standard welcome amenities. However, we appreciate your suggestion, and we will certainly take it into consideration for future improvements.We also regret to learn that our breakfast selection did not meet your taste. Our goal is to offer a variety of options to suit different preferences, and your comments about freshness and bread variety are valuable to us. We will share your feedback with our F&B team to help improve the overall experience.We truly hope to have the opportunity to welcome you again and provide a more enjoyable stay.Best Regards,Renálta FöldháziQuality Manager

住宿方回覆: Dear Sheyma,Thank you for your feedback regarding your recent stay. We are pleased to hear that your child enjoyed the play area and that you found our lobby appealing. However, we sincerely apologize for the inconvenience caused by the clogged sink. Our maintenance team is always available to address such concerns for future guests. We appreciate your understanding and hope to welcome you back on your next trip.Best regards,Renáta FöldháziQuality Manager

住宿方回覆: Dear Guest,Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the inconvenience caused by the air conditioning and lift issues you experienced. We understand how frustrating it can be, especially when carrying luggage. Regarding the room size, I regret that it did not meet your expectations. Unfortunately, the size of the bathroom is something we can't change, but I encourage you to consider our Superior suites for a more spacious experience in the future.We appreciate your positive comments about our breakfast buffet and hope to welcome you back under better circumstances.Best regards,Renáta FöldháziQuality Manager

住宿方回覆: Dear travels,Thank you for your positive feedback! We are delighted to hear that you enjoyed the view from your balcony. It’s always our aim to provide our guests with a memorable experience. We look forward to welcoming you back soon.Best regards,Renáta FöldháziQuality Manager

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback with us. I am glad to hear that you found our hotel generally good and clean, and that you especially enjoyed the breakfast.Regarding the parking, please allow me to clarify that parking at Novotel Szeged is an extra service and therefore subject to a fee, and this information is stated on every booking platform.I appreciate your comments, as they help us to improve our services. I hope we will have the opportunity to welcome you back to Novotel Szeged, so that we may provide you with a fully satisfying experience.Best regards,Renáta FöldháziQuality Manager

住宿方回覆: Dear Guest,Thank you very much for your review! Unfortunately the size of the bathroom is something we can't change, but let me recommend you to try one of our Superior suites next time, they have a larger bathroom area.Slippers are not part of the basic room equipment, but we are happy to provide it for our guests if needed. Next time please do not hesitate to contact our reception staff in case of any request, they are at your disposal 24/7.We look forward to welcoming you again.Best regards,Renáta FöldháziQuality Manager

住宿方回覆: Dear Guest,Thank you for your kind review. We are pleased to hear that you found our service attentive and appreciated the quality of our restaurant. We strive to provide a comfortable experience, and it's great to know you enjoyed your stay with us. We hope to welcome you back.Best regards, Renáta Földházi Quality Manager

住宿方回覆: Dear Guest, Thank you for your kind words about our cleanliness and friendly staff. We greatly appreciate your recommendation and look forward to welcoming you back in the future. Best regards, Renáta Földházi Quality Manager

住宿方回覆: Dear Guest,Thank you for your praise and affirmation of our hotel! We are delighted to hear that you are satisfied with our services and facilities. We look forward to welcoming you again.Sincerely, Renáta Földházi Quality Manager