住宿方回覆: Dear Bianchuixiaozheng,Thank you for your feedback. We’re glad you found our location convenient and enjoyed the surrounding area. We appreciate your comments and will continue to look for ways to enhance the experience for our guests.Kind regards,Chelsea BeanAssistant Manager
如果不是因為olympic park有活動想方便結束後立刻休息的話,千萬不要訂這家酒店,住過最爛的酒店沒有之一
1. 電梯刷卡麻煩,需要插卡上下刷好幾次才能感應
2. 房間設施老舊且窗簾詭異至極(白色窗簾上配紅色顏料設計請問是要怎樣呢?)
3. 衹有入住時有兩瓶飲用水,其餘時間想喝水衹能花錢買(五刀一瓶300毫升)或者到大廳接水(真是莫名奇妙為什麼喝水還需要自己跑大廳接)
4. 前台一個高丸子頭的女員工服務極其差,因為前一晚有些困於是退房那一天晚了四十分鐘,她在敲了三下門後在能聽見屋內有人的情況下立刻推開房門(我甚至剛急匆匆穿上褲子)我不懂到底是怎麼培訓的服務人員,我在解釋後她衹會一味強調“u need to leave now”我在説了需要拿包之後才離開,真是可笑
總結:非必要千萬別住這爛酒店了,平常白菜價我看也就有活動的時候能宰一下客人,可悲的破酒店
住宿方回覆: Dear zackw68,Thank you for your feedback. We sincerely apologize for the issues you mentioned regarding the elevator card access, room facilities, and service experience. Your opinions are crucial for us to improve our service quality, and we will take them into serious consideration and evaluation.Sincerely,Beau FrithFront Office Manager
訪客用戶
高級特大床房(帶陽台)
入住於 2025 年 5 月
夫妻/情侶出遊
7 則評論
10/10
超棒
發布於 2025 年 6 月 15 日
Fantastic views easy to get to the gig
翻譯
訪客用戶
高級兩張雙人床房
入住於 2025 年 6 月
好友出遊
3 則評論
8.0/10
很好
發布於 2025 年 7 月 4 日
The location was very near the stadiums, which was where we were headed, therefore very convenient. There's mcdonalds and subway downstairs, too. No nearby convenience store, the nearest is an IGA about 10 mins walk. Almost no amenities inside the room - except the towel. But you can ask for slippers, water from the friendly reception. If you use tray service (get something delivered to your room), thats $5. So i suggest you get what you need from the recep and they are more than happy to assist.
住宿方回覆: Dear Guest,Thank you for your wonderful review.We are delighted to hear that you had a great stay and that our team provided such helpful and accommodating service during your arrival. Your kind words will be shared with our front office team, who will be thrilled to know they made a positive impression.We appreciate your feedback and look forward to welcoming you back to Novotel Sydney Olympic Park in the future.Kind regards,Chelsea BeanAssistant Manager
Location is good, facilities were clean, and staff were really helpful. I would stay here again; it's just such a great spot to be able to get everywhere.
翻譯
Sun Bo
高級兩張雙人床房
入住於 2025 年 5 月
家庭出遊
1 則評論
7.0/10
發布於 2025 年 6 月 9 日
They do not provide microwave in the room. We also need to ask for toothpaste and toothbrush. However the location is great for games or concert. The breakfast is nice but not many options.